how change wordpress.com account that my woocommerce site connects to

  • Resolved susantau

    (@susantau)


    8 years, 1 month ago

    I have just built my first Woocommerce website. I was surprised to learn after the site was finished that a connection with wordpress.COM was automatically set up during the building of this site. Is that because my email address is given as the admin address on the new site?

    At any rate – now, when I log in to wordpress.COM, I see that my “primary site” is given as my client’s site — and this shouldn’t be.

    How do I change this so that my client’s new Woocommerce site is linked to her own wordpress.COM account, not mine?

    Thank you for your help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    8 years, 1 month ago

    Hey there!

    A WordPress.com account is used if you purchase from WooCommerce.com, or if you link Jetpack to the site.

    Can you confirm if it’s Jetpack you are seeing that connected to, or if it’s WooCommerce.com licenses?

    Thread Starter susantau

    (@susantau)

    8 years, 1 month ago

    Thanks for your reply! We haven’t purchased any extensions for Woocommerce and are using the free Storefront theme. SO I guess that means the connection is through Jetpack.

    Thread Starter susantau

    (@susantau)

    8 years, 1 month ago

    This link to WordPress.com happened without my noticing when I installed Woocommerce + Storefront + the mandatory Woocommerce plugins, which includes jetpack. Just want the client’s site to be linking to the client’s WordPress.com account, not mine. How do I do that? Thanks!

    Thread Starter susantau

    (@susantau)

    8 years, 1 month ago

    The awesome WordPress.com support helped me out:

    “You’ll need to disconnect Jetpack from WordPress.com at Jetpack > Dashboard > Site Connection > Manage Site Connection in your site’s Dashboard, then connect again when prompted to the desired WordPress.com account.

    Everything for the site on our end is stored relative to the site’s URL, not the connected account, so you won’t lose anything by doing this. 🙂

    Please let us know if you have any more questions!”

    And that worked like a charm. Problem solved.

Viewing 4 replies - 1 through 4 (of 4 total)

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