Cart Disappearing For Logged Out Users

  • Resolved simonbbs

    (@simonbbs)


    8 years, 2 months ago

    Hey Guys,

    We are having some issues getting the menu cart to display for logged out users.

    The menu item functions perfectly if you’re logged in to a session. But if you’re logged out the menu item only appears on the cart and the checkout pages. As soon as you attempt to navigate to a different page of the site the menu item disappears completely.

    However, if you then go and add another item to the cart it displays all the items when you go to checkout. Initially I thought it was due to WP Rocket caching we have on the site, but I tested it in our staging environment with that completely off and we still ran into the issue.

    Thanks,

    -Simon

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    8 years, 2 months ago

    This sounds a lot like it is related to caching, actually! I have no other explanation for why this would be different for logged in users. For most caching, logged in users are automatically excluded from cache. Perhaps there is already a varnish cache running on your server?
    There is a known bug in our script that is supposed to overcome caching related issues, reported here: https://wordpress.org/support/topic/bug-in-wpmenucart-ajax-assist-js/#post-10021860
    Would you be able to temporarily apply that fix yourself on the staging site?
    If so, please let me know if that fixes it!

    Ewot

    Plugin Contributor Ewout

    (@pomegranate)

    8 years, 2 months ago

    @simonbbs 2.7.0 is out and should fix this bug with server side caching.
    Let me know if you still have this issue though!

    Ewout

    • This reply was modified 8 years, 2 months ago by Ewout. Reason: tagging @simonbbs
Viewing 2 replies - 1 through 2 (of 2 total)

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