• Resolved objetoshermosos

    (@objetoshermosos)


    Hi,

    The sort functiom at the top of the shop page is not working om my website. If I change the default sort on the customise page it changes and within customise it works but in live it does not….

    Any ideas?

    Thanks Mike

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Your site has quite a number of JS errors, so it’s likely something to do with your theme.

    Typically issues like this may be caused by either a conflict with your theme or with another plugin. How we usually address this type of issue is to have you temporarily switch to a theme we know works, such as Storefront(https://wordpress.org/themes/storefront/) and disable all plugins except for WooCommerce and the plugin in question . If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    Hi there!

    There hasn’t been a reply for a while so I’m going to close this ticket.

    If you’re still having problems please open a new ticket, thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sort function not working on shop page’ is closed to new replies.