Broken Payment Logo

  • iannai69

    (@iannai69)


    8 years, 2 months ago

    Hi,

    I recently put the payment logo’s in the bottom footer of my pagebut they where causing a confliction on GTMetrix. So i removed the logo’s.
    However, they are still showing up on my page as still being there? As you can see at the bottom of the page. I have completely deleted the images from my back end, they are not showing up when i go into customize and they are also not showing up when i use broken link checker?
    But they are still showing up on GTMetrix as bad links and they have left some kind of trace behind on my page as they are still showing up?
    I really dont know how to get them off the page as the images have been deleted and the payment logo section in customize is showing up as blank, with no logos inserted. The only thing i can see is in the footer.php https://prnt.sc/iz4nsi and i really dont know enough about php to start messing around with it?

    Please help
    with thanks
    Ian

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • paulwpxp

    (@paulwp)

    8 years, 2 months ago

    All the image links are still in the html source code but the actual image files turn 404. This means the images are deleted but the reference to them are still in db option table.

    I *guess* those images get deleted directly via WP media, resulting in theme options still have the data (image urls) but actual files missing.

    I suggest visiting theme option page where the logo images get set, and then choose other image (it could be any image) and then save, see if theme works getting logo on the frontend properly, and then this time choose blank (no image option) directly from theme option. Now, if theme doesn’t work saving/deleting logo image, then it could be theme’s bug, or there could be some plugin/theme/function conflicts. For this we have to diable all plugins and test enabling them one by one to figure out the culprit.

    If all the above doesn’t work AND ONLY IF you’re comfortable with database, just go to that record directly (the theme mod name shown in your https://prnt.sc/iz4nsi) and delete the image url references.

Viewing 1 replies (of 1 total)

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