No New order notification

  • Resolved ananttah

    (@ananttah)


    8 years ago

    I have been using this plugin for quite a time, everything was working fine.

    But since a couple of weeks, no new order notification is being sent to my number which I have entered in the settings.

    Although the customer is receiving the new order message.

    Its only me, who isn’t getting the notification via sms.

    I use MSG91 for your knowledge.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Art Project Group

    (@artprojectgroup)

    8 years ago

    The last update was published 4 weeks ago. Probably there’s a new plugin, or any other process on your installation generating that issue.

    Did you try to see the debugger information on your email?

    Kind regards.

    Thread Starter ananttah

    (@ananttah)

    8 years ago

    Actually its been 2 months since I am not receiving any new order notification by text sms. And I don’t see any plugin interrupting it.

    Please look into it.

    Plugin Author Art Project Group

    (@artprojectgroup)

    8 years ago

    Did you see the debugger information?

    In our test works fine.

    Kind regards.

    supportmsg91

    (@supportmsg91)

    8 years ago

    Hi ananttah,

    Can you please share us your account’s username registered with MSG91 so that we can assist you in a much better way?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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