Crear cuenta | WordPress.org

Resolved albertozaldivar
(@albertozaldivar)

8 years, 1 month ago

Buenas tardes, mis clientes no pueden crear una cuenta ni entrar a su cuenta.

Pueden ayudarme? muchas gracias

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Caleb Burks
(@icaleb)

Automattic Happiness Engineer

8 years, 1 month ago

What happens when trying to login / create an account exactly? Any errors?

Make sure caching is disable on the account pages: https://docs.woocommerce.com/document/configuring-caching-plugins/

Thread Starter albertozaldivar
(@albertozaldivar)

8 years, 1 month ago

does nothing, stays on the same page

Thread Starter albertozaldivar
(@albertozaldivar)

8 years, 1 month ago

I have disabled the cache programs and remains the same, does not respond or does anything when registering

Caleb Burks
(@icaleb)

Automattic Happiness Engineer

8 years, 1 month ago

Looking at the my account lost password page, it looks like there is a varnish cache. So maybe contact the web hosts and send them the above link to ensure they disable all caching on this page.

If that doesn’t help, then the next step is to rule out plugin / theme conflicts: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Crear cuenta’ is closed to new replies.

4 replies
2 participants
Last reply from: Caleb Burks
Last activity: 8 years, 1 month ago
Status: resolved