How can I get a refund?

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 2 months ago

    Hi @samkaufman1,

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the wordpress.org website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Regards.

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