Checkout is giving Internal Server Error message

  • Resolved nuddinca

    (@nuddinca)


    8 years, 1 month ago

    I am getting Internal Server Error message every time I am trying to process an order.

    I have already tried the following:
    – Increased max execution time
    – Increased max upload size
    – Increased max memory limit
    – Deactivated theme and tried placing an order
    – Deactivating all plugin and tried placing an order
    – Updating wordpress, woocommerce and theme
    – Made sure there are no woocommerce template conflicts

    So technically I have tried everything which I could find online.

    Could someone please help me with this?

    Thanks
    Niz

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • kursora

    (@kursora)

    8 years, 1 month ago

    Enable WP_DEBUG and check debug.log file for errors: https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_LOG

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    8 years, 1 month ago

    Yea, doing that ^ will help show the what error is happening at least.

    Can post your system status report here as well and that could help us catch something. Can find the status report at WooCommerce > Status > Copy for Support at the top.

    Also worth trying to place an order while all plugins except for WooCommerce are disabled and a default WordPress theme is active at the same time. As it could be some mixture.

Viewing 2 replies - 1 through 2 (of 2 total)

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