WooCommerce Stripe Gateway menu not visible on WP Dashboard

  • Resolved hollyilexiss

    (@hollyilexiss)


    8 years, 2 months ago

    Hi. I’m using the Tripsters Theme by 7Theme, which is meant to be WooCommerce compatible. However, today I downloaded and activated the WooCommerce Stripe Gateway. I can see that it is activated on my Plugins page, but that’s it. There’s supposed to be a WooCommerce Menu on the Word Press Dashboard menu bar, but it’s not there. I also tried deactivating all other Plugins, but that didn’t work. What could be causing this? I am the admin and only user of the account.

    I expected a few bumps along the way in getting Stripe working on my Website, but not on step 1! Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor royho

    (@royho)

    8 years, 2 months ago

    There is no dedicated menu. It lives within woocommerce->settings->checkout sub menus.

    Thread Starter hollyilexiss

    (@hollyilexiss)

    8 years, 2 months ago

    Sorry, I don’t mean that menu, I mean the list of options to even get to settings. If you look at this screen shot from a tutorial:
    https://kinsta.com/wp-content/uploads/2017/01/woocommerce-stripe-settings.jpg

    You can see along the left side column the option for WooCommerce highlghted in blue. After I installed and activated it, WooCommerce did not appear in that column. It looks the same as before with no option to open WooCommerce. I can see it when I look at my Plugins page and it is activated, but that’s it. There seems to be no way to open it.

    Plugin Contributor royho

    (@royho)

    8 years, 2 months ago

    Then you must have some conflicts with other plugins that is affecting WooCommerce. This is not a Stripe issue.

    Thread Starter hollyilexiss

    (@hollyilexiss)

    8 years, 2 months ago

    Never mind, I figured it out. I thought the WooCommerce Stripe Gateway was the entire WooCommerce Plugin plus Stripe, but the regular WooCommerce Plugin must be installed first. I now have both and can see the options menu. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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