Multiple error 10486

  • axileinc

    (@axileinc)


    8 years, 5 months ago

    Hi!

    Over the last couple of days, we have gotten a PayPal Error 10486.
    Is this due to lack of funds for the user, or a bug?

    2018-03-11T15:21:33+00:00 INFO DoExpressCheckoutPayment Response: Array
    (
    [TOKEN] => EC-00T71112AC2391013
    [SUCCESSPAGEREDIRECTREQUESTED] => false
    [TIMESTAMP] => 2018-03-11T15:26:18Z
    [CORRELATIONID] => d62ef5d44bbd
    [ACK] => Failure
    [VERSION] => 124.0
    [BUILD] => 43953382
    [L_ERRORCODE0] => 10486
    [L_SHORTMESSAGE0] => This transaction couldn’t be completed.
    [L_LONGMESSAGE0] => This transaction couldn’t be completed. Please redirect your customer to PayPal.
    [L_SEVERITYCODE0] => Error
    )

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    8 years, 5 months ago

    @axileinc, Sorry for the trouble.

    The error simply means that the funding source used by buyer is either invalid, or the bank dont authorize it. So specifically related to their funding source. You can ask them to try a different funding sources / Card then give it another shot. I’m sure things will be working as normal.

    let me know if you have any other questions or concerns about that.
    Thanks!

Viewing 1 replies (of 1 total)

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