Plugin Author
Paul
(@paultgoodchild)
Sorry to hear about this. Could you have a look in the chrome console for javascript errors?
A quick Google will show you how to open that up if you don’t know.
This will show us any errors
Thread Starter
karynn
(@karynn)
Sorry, too late. I had to delete my entire WP install. Waiting 24 hours before I re-install to make sure no more spam goes out or hacks on the site.
Ahh okay, sounds like you were having bigger issues at play here. Spurious output during the ajax request would have upset the wizard as it couldn’t parse the data.
If you get this going again and you still see it, let us know.
Thread Starter
karynn
(@karynn)
Back up and running, here is the javascript error:
Uncaught TypeError: $oWizard.steps is not a function
at renderNextAuto (?page=icwp-wpsf-plugin&shield_action=wizard&wizard=welcome&nonwizard=53651a3be2:251)
at HTMLButtonElement.renderNext (?page=icwp-wpsf-plugin&shield_action=wizard&wizard=welcome&nonwizard=53651a3be2:232)
at HTMLDocument.dispatch (jquery.js?ver=1.12.4:3)
at HTMLDocument.r.handle (jquery.js?ver=1.12.4:3)
Plugin Author
Paul
(@paultgoodchild)
Looks like the required Javascript file isn’t being loaded properly. This could be due to content securit policy restricting it maybe, from another plugin, or the file wasn’t installed correctly with the plugin. You should be able to find somewhere about jquery.steps.min.js not being included/found when that page loads. You may need to remove and reinstall the plugin
