WooCommerce Variation Not Working
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Hi, my WooCommerce product variation is not working after I updated to latest version of 3.3.3. Anyone knows how can fix that? Thank you.
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That’s not really a lot of information to go off of. What’s not working exactly?
First thing to do is rule out plugin/theme conflicts: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4
Hi Caleb, thanks for replying me. When i was trying to select the colour/product variation, the variation images did not switch at all. I can foresee that my customers won’t be able to choose the product/colour if the variation image did not switch correctly. Do you have any idea how to fix it?
Hi Caleb, I have tested it out. If I switch my WordPress theme from “Storefront” to “Twenty Fifteen” the problem goes away. My Current version of WP is 4.9.4, Woo Commerce is 3.3.3 and Storefront is 2.2.8. What shall I do next to correct this?
This is happening with the latest version of this theme: https://wordpress.org/themes/storefront/? That’s quite odd.
Are you sure this happens when using only the WooCommerce plugin and Storefront theme? Would recommend temporarily disabling caching as well if possible.
And then could you paste your system status report here if it’s still happening with only the WC plugin active? You can find it at WooCommerce > Status.
Yes, it only happens when I use Storefront theme, since it’s the default theme for my website. It only goes away when I switch my theme to Twenty Fifteen.
Below is my system status report:
### WordPress Environment ### Home URL: http://ezpetmart.com Site URL: http://ezpetmart.com WC Version: 3.3.3 Log Directory Writable: ✔ WP Version: 4.9.4 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 7.1.12 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.54.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.6.36 Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.6.14 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 15.33MB Database Data Size: 13.23MB Database Index Size: 2.10MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_commentmeta: Data: 0.02MB + Index: 0.01MB wp_comments: Data: 0.00MB + Index: 0.01MB wp_links: Data: 0.00MB + Index: 0.00MB wp_nf3_actions: Data: 0.02MB + Index: 0.00MB wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB wp_nf3_fields: Data: 0.02MB + Index: 0.00MB wp_nf3_field_meta: Data: 0.02MB + Index: 0.00MB wp_nf3_forms: Data: 0.02MB + Index: 0.00MB wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB wp_nf3_objects: Data: 0.02MB + Index: 0.00MB wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB wp_options: Data: 1.19MB + Index: 0.09MB wp_postmeta: Data: 8.13MB + Index: 1.28MB wp_posts: Data: 3.49MB + Index: 0.44MB wp_termmeta: Data: 0.01MB + Index: 0.02MB wp_terms: Data: 0.01MB + Index: 0.02MB wp_term_relationships: Data: 0.01MB + Index: 0.03MB wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB wp_usermeta: Data: 0.04MB + Index: 0.01MB wp_users: Data: 0.00MB + Index: 0.01MB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### attachment: 1377 customize_changeset: 32 nav_menu_item: 12 nf_sub: 4 page: 19 popup: 1 popup_theme: 6 post: 2 product: 71 product_variation: 800 revision: 239 shop_coupon: 3 shop_order: 4 ### Security ### Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (17) ### Akismet Anti-Spam: by Automattic – 4.0.3 Contact Widgets: by GoDaddy – 1.4.1 Duplicate Page: by mndpsingh287 – 2.5 Elementor Pro: by Elementor.com – 1.15.2 Elementor: by Elementor.com – 1.9.7 Fullwidth Page Templates: by Brainstorm Force – 1.0.2 GoDaddy Email Marketing: by GoDaddy – 1.2.1 Hello Dolly: by Matt Mullenweg – 1.6 Insert Headers and Footers: by WPBeginner – 1.4.2 Limit Login Attempts: by Johan Eenfeldt – 1.7.1 Ninja Forms: by The WP Ninjas – 3.2.16 Storefront Product Pagination: by WooThemes – 1.2.3 – Not tested with the active version of WooCommerce Storefront Product Sharing: by WooThemes – 1.0.4 Storefront Sticky Add to Cart: by WooThemes – 1.1.8 Woo Align Buttons: by 320up – 3.1.1 – Not tested with the active version of WooCommerce Woo Multi Currency: by VillaTheme – 2.0.8 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.3.3 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #5 - /products/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #875 - /shipping-refund-return/ ### Theme ### Name: Storefront Version: 2.2.8 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: –Okay, I’m seeing this error on your site: http://cld.wthms.co/E6Utat
Here is some more information on this error, and how to fix: https://docs.woocommerce.com/document/jquery-cookie-fails-to-load/
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