yTicket for WP

Description

yTicket for WP allows you to connect your website to your platform help desk yTicket.
yTicket for WP is a plugin that allows you to interface your own website created with the WP platform for Help Desk Ticketing System yTicket.
With this plugin, you can:

  • 1) create a form with which customers can open a ticket from a page of the website
  • 2) create a form with which customers can check the processing status of a ticket

Requirements

Instance of the platform ticketingsystem.it

Screenshots

  • Settings for yTicket for WP
  • Plugin in action on wordpress page
  • Code to insert in a post or page to generate forms

Installation

Upload the yTicket plugin to your blog with ftp client or WordPress Admin area;

Activate it;
Enter your yTicket url, username and password generated from your yTicket platform.
Insert into post or page this code:
– {yticket} to generate the form for opening a new ticket
– {yticket-check} to generate the form for checking the status of a ticket processing

Good Trouble Ticket with yTicket 🙂

FAQ

What do I need to use this plugin?

To use this plugin you need a plan yTicket and a website developed with wordpress

Contributors & Developers

“yTicket for WP” is open source software. The following people have contributed to this plugin.

Contributors

Translate “yTicket for WP” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.5.7

  • Tested with WP 4.4.2

1.5.6

  • Tested with WP 4.0

1.5.5

  • Tested with WP 3.9.2

1.5.4

  • Added some controls

1.5.3

  • Added some translations

1.5.2

  • Improvements to the reading of css and js files

1.5.1

  • Added simplexml library check

1.5

  • Added banner and link to activate the plan free of yTicket
  • Removed unnecessary files

1.4

  • Solved problem with libraries
  • Solved problem with icon in admin page

1.3

  • Add Level processing ticket

1.2

  • This update This update improves the extraction of the departments

1.1

  • Add images

1.0

  • Add jQuery 1.9.1
  • Add enable/disable CSS and jQuery Validator
  • Add form for check ticket job status
  • Add error code tranlsations
  • Add grenn botton
  • Add loading icon
  • Add verify ticket’s job status