yTicket for WP

Description

yTicket for WP allows you to connect your website to your platform help desk yTicket.
yTicket for WP is a plugin that allows you to interface your own website created with the WP platform for Help Desk Ticketing System yTicket.
With this plugin, you can:

  • 1) create a form with which customers can open a ticket from a page of the website
  • 2) create a form with which customers can check the processing status of a ticket

Requirements

Instance of the platform ticketingsystem.it

Screenshots

  • Settings for yTicket for WP
  • Plugin in action on wordpress page
  • Code to insert in a post or page to generate forms

Installation

Upload the yTicket plugin to your blog with ftp client or WordPress Admin area;

Activate it;
Enter your yTicket url, username and password generated from your yTicket platform.
Insert into post or page this code:
– {yticket} to generate the form for opening a new ticket
– {yticket-check} to generate the form for checking the status of a ticket processing

Good Trouble Ticket with yTicket 🙂

FAQ

What do I need to use this plugin?

To use this plugin you need a plan yTicket and a website developed with wordpress

Contributors & Developers

“yTicket for WP” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.5.7

  • Tested with WP 4.4.2

1.5.6

  • Tested with WP 4.0

1.5.5

  • Tested with WP 3.9.2

1.5.4

  • Added some controls

1.5.3

  • Added some translations

1.5.2

  • Improvements to the reading of css and js files

1.5.1

  • Added simplexml library check

1.5

  • Added banner and link to activate the plan free of yTicket
  • Removed unnecessary files

1.4

  • Solved problem with libraries
  • Solved problem with icon in admin page

1.3

  • Add Level processing ticket

1.2

  • This update This update improves the extraction of the departments

1.1

  • Add images

1.0

  • Add jQuery 1.9.1
  • Add enable/disable CSS and jQuery Validator
  • Add form for check ticket job status
  • Add error code tranlsations
  • Add grenn botton
  • Add loading icon
  • Add verify ticket’s job status