Helpdesk for tech and design needs

Description

We developed this plugin after getting many queries regarding wordpress basic issues. People are charging hefty amount of fees for basic things like setting up a blog, fixing a silly css error and so on.

We designed this plugin with the aim of helping people with their doubts and normal issues regarding wordpress, though we take harder challenges but we can always discuss that if you are in hurry and
don’t want to wait while your question is answered in forums on the web.

We have various in-house skills as per below
* Web design
* Graphic design
* UI/UX
* Development (Plugin, Theme or customization)
* Social Media Marketing
* Site security
* SEO

In short you can chat with us for any valid question regarding wordpress and we’ll be happy to help you solve it as soon as possible.

Arbitrary section

In case you’ve any query and wanted to get in touch for some reason, please feel free to contact us on prerak (a) theitoons (.) com.

Screenshots

  • /assets/screenshot-1.png
  • /assets/screenshot-2.png

Installation

This section describes how to install the plugin and get it working.

e.g.

  1. Upload the plugin files to the /wp-content/plugins/plugin-name directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. You’ll have new menu under ‘Dashboard’, named ‘TheIToons Support’

FAQ

Q : Who should have this plugin?

A : People who are new to wordpress, who finds it difficult to handle code, who are learning wordpress development as skill to get a job or to freelance, who don’t have time to manage their wordpress technicalities and those who need help with making their site/blog (and life) better.

Q : What this will plugin get me?

A : You will have a support chat widget, directly in your wordpress dashboard (wp-admin) from which you can access our instant assistant to discuss and to fix any issue that you need help with. We fix normal design and technical issues without any extra charge OR lead you to exact solution/tutorial which you need get yourself out the problem, saving you the time you may have spend searching yourself on the internet. Our brains will be at your service. 🙂

Q : Show me some examples when I actually need this

A :

  • When you need to find a plugin to use, send us the requirements and we’ll give you shortlist of best and verified plugins that work with your version of wordpress without any issue.

  • When you have a specific theme in mind and can’t find it online, we’ll help you find it Or even design it for discounted price, all custom designed and developed according to your needs and likes.

  • When you need to tweak already installed theme a bit, send us what you want it to look like and access to your site; we’ll do it for no extra charge if it takes few minutes.

  • Beside that, we also provide extra services on top of wordpress technical help, which includes graphic design, SEO, social media marketing and user analysis. Imagine, you want a banner to be designed and put it on the site; guess what!, you don’t need to go to any other party for banner design.

  • If you are selling physical items and want to retouch product photos to convert better, to whom you can go? US!

  • In short we love our customers and love to help them solve their problems and see them and their business succeed, that’s at the core of TheIToons culture.

Reviews

September 3, 2016
I am one of the author of this plugin and would like to recommend it as it'll get you instant support directly from wordpress dashboard for any tech/design/marketing needs. We made it because we feel many people need this. 🙂 Feedback are welcome too at prerak (a) theitoons (.) com. Best, Prerak.
Read all 1 review

Contributors & Developers

“Helpdesk for tech and design needs” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2.1

  • Added user analytics to track what is best for our users.

1.0

  • This is the first version of our plugin and will be great to have feedback from all of you to get improved.