Watcheezy Live chat plugin for WordPress

Description

Watcheezy is an easy to use live predictive behavioral targeting tool combined with a live chat software – Click to chat, Click to call and Videoconferencing.

Watcheezy sorts through your visitors and identify your potential buyers. Receive alerts you when they are online and choose to be proactive. Reach the right customer at the right time and guide him until his order is completed. Reduce your cart abandonment abandon rate !

You are instantly connected with your strongest potentials.

Watcheezy is easy to install and easy to use. A Licence key to insert into your WordPress administration and Watcheezy will be instantly displayed on your website ! (Freemium version – 15 days all inclusive)

Please check on our video

Just a few things to remember:
73% of online buyers would purchase online if they receive a free quick help from an online advisor.
72% of online buyers have resigned themselves to never purchase anything again on a website with a bad online service.

Are you concerned about providing a high quality online customer service? Would you enjoy to interact with your high potential visitors?
Using our behavioral targeting solution represents a great opportunity for you to meliorate your online customer relationships and low your abandon rate.

Watcheezy shows up as a chatbar on your website.

Features.

  • Live behavioral targeting engine : Autonomously choose among pre-configured behavioral filters and receive alerts when potential buyers are online. For example: Set an alert on your cart page and receive alerts when your visitors are close to buy.You know who your visitors are, when they are online and which ones are your strongest potentials.

  • Live chat solution : Start proactive or reactive live chat with your targeted customers via Click to Chat (Click to Call and live chat video are available in Eezy versions – offers start at $39/month. Consult our offers. Provide an instant, free, easy to use support and win your customer satisfaction !

  • A free API (expert level) to set advanced behavioral targeting filters (i.e. receive alerts when customers put articles on their carts).

  • Real-time statistics and datas

Why Watcheezy?

  • Boost your conversion rate : Reach the right customer at the right time thanks to an easy to use behavioral targeting tool. Guide your targeted visitors and turn them into customers.

  • Win your customer satisfaction and loyalty: Access to your visitors browsing history and connect with them via Live chat. Provide them an immediate, free to use, personalized support and meet their expectations !

  • Save valuable time (and money): A customer or a high potential visitor are online? Start a discussion with them and establish a direct contact. You are instantly connected with your strongest potentials.

  • User-friendly: Watcheezy can be quickly assimilated by your customer advisors.

Watcheezy’s happy customers.

Stephane S., City Hall of Paris.

A major concern of the City of Paris is to optimize the public services provided to Parisians. In a context of the dematerialization of public services, we chose to test Watcheezy especially for the associations. Watcheezy was easy to install and to use. The interface and administration functions are easily understandable.

On the user side, this new helpline was quickly adopted and enjoyed. By the end, Watcheezy allows us to be more proactive and to quickly and directly respond to the persons concerns.

ECL Direct.

Watcheezy is a complete and original solution to show to our visitors our availibility and our listening skills. It also represents a great tool to support our visitors who hesitate before completing their order[…].

Screenshots

  • Clever chat Watcheezy (Click to call )- Front office
  • Clever chat Watcheezy - Backoffice
  • Access to real time statistics and datas
  • Set your behavioral targeting filters

Installation

  1. Extract all files from the ZIP archive, making sure to keep the file structure intact.
  2. Upload the watcheezy-wordpress-plugin folder to the /wp-content/plugins/ directory.
  3. Activate the plugin through the Plugins menu in WordPress.
  4. Go to the Watcheezy menu which is located at the left side in the admin interface.
  5. To activate your module, fill and submit the form.
  6. To connect to your backoffice, check your mailbox and connect to the url provided in the installation e mail.

= Please watch our Youtube tutorial=

FAQ

How much does the plugin cost?

-> The Watcheezy plugin for WordPress comes with a Freemium version (free). No extra fees to use the service, neither for you nor your visitors !
To get access to more features (like pro-active live chat feature), check our pricing: www.watcheezy.com

Do I have to install any software to make it work?

No you don’t ! Download the plugin and install watcheezy in a few clicks.

Do I have to register to use the live chat module?

Yes. Download the module and fill the form on your wordpress backoffice or connect to our website : http://www.watcheezy.com/en/createtrial.html. You will instantly receive a licence key that you will have to incorporate into your wordpress website.

Is the module compatible with every web browser?

Watcheezy is compatible with most of the browsers, such as IE10 – Chrome – Firefox – Safari.

How do I access to my backoffice?

Once you have installed Watcheezy on your WordPress website, access to your backoffice at this adress : www.watcheezy.com/en/backoffice/ and enter your user name and passeword to connect.

I followed the given instructions but I couldn’t manage to install the module. Where can I get help?

Our live chat support team is here to accompany you throughout the installation process. Contact us directly from our watcheezy module on our website www.watcheezy.com or send us an email at: marie.c.watcheezy@gmail.com.

Contributors & Developers

“Watcheezy Live chat plugin for WordPress” is open source software. The following people have contributed to this plugin.

Changelog

1.9

  • tag tracking sales added