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uptain Connect


uptain develops automated software-solutions for regaining lost customers in online shops. As the developed plugin uptain-connect is integrated on the website of the customers the software will automatically determines those visitors who are about to leave the online shop or have already left it, as well as the corresponding reasons for termination. Based on the data obtained, the uptain-plugin generates an individual service-email or a personalized dialog window for each lost customer to regain him for the online shop. With this plugin an online shop is able to increase its revenue up to 10%. With this plugin you can easily integrate the uptain products Mail and Activation into your online shop.

With uptain-mails, you can automatically send personalized service emails to any customer who has put something into the shopping cart but could not successfully complete the purchase (lost customer). With our technology, we automatically segment all lost customers according to cancellation reason as well as behavioral profile and optimize each individual e-mail according to time, address, content, etc.

With uptain-Activation, you support your customers’ purchasing processes with automated and personalized dialog windows, thus preventing customers from leaving your online shop without buying anything. With our individual approach, you ensure that your customers solve certain problems independently. Our technology recognizes the problem of each customer and provides the appropriate support in an automated manner.


For using uptain-connect an individual uptain-ID is required. Please visit the following website to sign up for a free uptain-ID:

Sign-up for uptain

After you have successfully signed up for a free uptain-ID our service team will contact you immediately to configure the uptain-software based on your specific wishes. Additional costs apply only in case of success on a commission basis.

Contributors & Developers

“uptain Connect” is open source software. The following people have contributed to this plugin.

“uptain Connect” has been translated into 1 locale. Thank you to the translators for their contributions.

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Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.



* Stray code


* GDPR compliant tracking of personal and non-personal information