UPS Shipping and UPS Access Point™: Official Plugin


IMPORTANT NOTE: This plugin is currently available for merchants in POLAND and FRANCE ONLY. It will be available for merchants in other countries soon. At this time, please only install this plugin if you are in Poland or in France.

What this product does for you:
* Available for free.
* Easy to configure in 6 easy steps.
* Gives your customers access to an expansive UPS Access Point network across Poland and delivery services to home/office/commercial addresses.
* Adds speed and convenience by allowing merchants to offer a wide range of delivery options in terms of speed (Standard, Express etc.) and multiple delivery location options (pick up at a convenient UPS Access Point location or delivery to your customers\’ home/office address).
* Improves your online cart conversions. Learn more how you can do this here:

What are the features of this product:

Front Office:
* Simple & easy map interface for your customers to select UPS Access Point as per their preference.
* User-friendly interface for your customers to switch from Access Point delivery to home delivery.
* Real time UPS shipping rate or flat rates for each available service (as per merchant’s back office settings).

Back Office:
* Range of options to set up delivery rates that your customers will see (for example: free shipping, real time shipping rates, or flat rates as per basket value thresholds).
* Possibility to open a UPS account directly in the module itself, if you do not have one.
* Easy PDF label generation.
* Real time tracking information.
* Ability to export open orders so that you can process them in other applications for more complex needs.

A UPS Account is required to enable UPS shipping.

However, this official UPS module, unlike other shipping modules that enable UPS shipping, does not require you to have a valid UPS Account prior to the module installation!
* If you have a valid UPS Account number: You can directly configure it for this extension by entering your account details (such as account number, invoice amount, number and currency) in extension configuration. No need to involve any UPS Account Manager or Technical Helpline. UPS APIs will do the account verification in the background and, if successful, you can start shipping right away.
* If you do not have a UPS account: You can directly and easily create one in the extension configuration without calling or waiting for any UPS representative. You can manage your invoices directly on the UPS Billing Center on after the account has been opened in the module.

Installation Support:

For assistance with installing or with any technical issues, please contact UPS at:
* Poland +48 (0) 22 203 03 21
* France +33 (0) 15 732 40 60


  • E-shopper checkout page after configuring UPS Shipping module
  • Merchant back office Account page
  • Merchant back office Shipping Services page


Please keep in mind the following before you start installing and configuring the UPS Shipping and UPS Access Point™: Official Plugin for WooCommerce:
1. At the moment, the extension is only available for users in Poland and France
2. Please ensure your webstore is SSL enabled to ensure data-in-transit encryption. Or else, you will be unable to accept UPS Terms & Conditions and proceed further
3. After accepting the UPS Terms & Conditions, please ensure that you complete the configuration of the extension within 24 hours to avoid getting any errors during the configuration process. In case you resume the configuration after 24 hours and get errors, please uninstall the extension, clear webstore cache and then re-install the extension
4. If you have an existing UPS account number, while registering yourself on the Account page, please use the exact registered pickup address (which might be different from your invoice billing address) associated with this account number. Please note that the format of the postal code or zip code should exactly match the one provided in the registered pickup address. If you have any difficulties understanding which address to use, please contact your local UPS sales representative or call the support phone number provided on the “About” page

Installing and activating the UPS Shipping plugin in the Back Office:

  1. Download the plugin file
  2. Login to WordPress back office system: Simply go to your browser URL space bar that appears on top, type and press, \”Enter\” key.
  3. Once you are in the back office system, go to the plugin page, and click on “Add New” => ”Upload Plugin” => ”Install”.
  4. After installation is completed, click on “Activate Plugin” to complete the activation of the plugin in the back office

Activating the UPS Shipping plugin in the Front office:

  1. Click on “WooCommerce” -> ”Setting” -> ”Shipping” -> “Add shipping zone”.
  2. On the “Shipping zone” page, specify the Zone name, zone region and then click on “Add Shipping method”
  3. When you click on \”Add shipping method\”, the system will show a popup box with a drop down list. Select \”UPS Shipping\” from the drop down list and click on “Save change”.

Configuring the UPS Shipping plugin:

After installing the plugin for the first time, the merchant needs to go through the Configuration section of the plugin. Please see below instructions on how merchants can configure the plugin before putting it into use in the e-commerce site.
1. Select country

    a. Select the country from which your packages are shipped.
    b. Click ‘Continue’ to go to next screen.

2. Accepting Terms & Conditions

    a. User needs to read through the UPS terms and conditions and the plugin usage agreement, then confirm that the user agreed to them. The user cannot proceed to the next steps if these terms and conditions are not agreed to.
    b. Click ‘Continue’ to go to next screen.

3. Account

    a. This screen allows merchants to configure their account to use UPS Shipping service. The merchant needs to fill out the required personal information to start using the plugin as instructed in the screen.
    b. After filling out personal information, user selects one of the three options that best describes them and fill in the required information:
      i. User has a UPS account with an invoice occurred in the last 90 days.
      ii. User has a UPS account without an invoice occurred in the last 90 days.
      iii. Use does not have a UPS account.
    c. Any incorrect information will result in incorrect configuration. All information has to be entered correctly by the merchant in order to activate the plugin. If the merchant is unsure, they can contact UPS help desk for information prior to activation.

4. Shipping Services

    a. Various shipping services information, which are available for the particular area would be displayed here. Merchant can select which one is suitable for his e-shoppers.
    b. This shipping service list is automatically loaded from UPS database, depending on the country that the user chose in the first screen.

5. Collect on Delivery (COD)

    a. UPS Shipping Plugin automatically detects whether user’s WooCommerce website has installed the COD module, and displays that status in the ‘COD Option’ section.
    b. If user wishes to use COD service, he could go to WooCommerce’s market place to install the COD module by WooCommerce and activate that module.
    c. If user wishes to disable COD service in UPS Shipping Plugin, he could deactivate the COD module of WooCommerce. UPS Shipping Plugin will automatically update accordingly.
    d. Click ‘Next’ to go to the next screen.

6. Package Dimensions

    a. User can add various package default options, which can later be applied to the user’s shipments.
    b. User needs to create at least 1 default package. It is suggested that the user sets the Default package to the most common package that the user ships.
    c. The first default package will be used as default package option for all the shipment. This package’s weight & dimensions will be used to calculate delivery rates to display to user’s e-shoppers. User can change package for each shipment before creating shipment.
    d. Click ‘Next’ to go to the next screen.

7. Checkout Shipping Rate

    a. User can define the delivery rates offered for the e-shoppers here.
    b. The shipping services that user selected in the Shipping Service screen will be automatically loaded to this screen.
    c. User can configure the rates for each shipping service separately. Each shipping service can be configured with two rating options:
      i. Flat rates: all the orders will be categorized based on order value. If that value is smaller than a defined Order Value Threshold, the corresponding Delivery Rates will be applied. The order with the value higher than the highest Order Value Threshold will enjoy free shipping (Delivery Rate = 0).
      ii. Real time shipping rates: the delivery rates are calculated based on shipping rates quoted by UPS. User can configure to charge e-shoppers any percentage of that quotation.
    d. Click ‘Save’ to save the delivery rates configuration.
    e. Click ‘Next’ to go to the next screen.

8. Complete Configuration

    a. This screen shows additional guidance for user to experience UPS’s services.
    b. User can also search for UPS Access Point and print COD and Pickup Registration form.
    c. Click ‘Complete Configuration’ to complete the configuration step.

Contributors & Developers

“UPS Shipping and UPS Access Point™: Official Plugin” is open source software. The following people have contributed to this plugin.


Version 1.0.6:
• Release to France Market