This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Ultimate Live Chat

Description

Ultimate Live Chat is a WordPress plugin that adds live chat support and real-time monitoring capabilites onto your website.

For more information, check out Ultimate Live Chat.

Features include:

  • Live support for all your websites – Provide live support for all your websites from the convenience of your desktop.
  • Real-time website monitoring – Monitor your visitor activity in real-time.
  • Detailed visitor information – View detailed information on your visitors including but not limited their geo-graphical location, referring website, operating system, web browser, pages visited, visit duration, and more…
  • Unlimited operators – Enjoy the benefit of unlimited operators!
  • Unlimited chat sessions – No restrictions on your chatting abilities what so ever!
  • Proactive chat capability – Engage in a proactive chat session with any of your website visitors.
  • WordPress User Database Native Integration – integrates with built-in WordPress user database to display registered user information.
  • Route livechat requests – Pre-define which operators will receive a request based on a specific criteria like the visitor’s country.
  • Supports multiple websites – Provide live support and monitor all your websites from one application.
  • Ring operators simultaneously or in order – Ring all the operators at the same time or in a specific order.
  • Leave a message – Allow visitors to leave you a message when you are offline or when a chat request is declined.
  • Typing status notifications – Shows typing status indicators for the visitor and operator so you can know when someone is typing.
  • Email session transcripts – Send the entire livechat session transcript in an email.
  • Transfer chat sessions – Transfer chat sesisons between operators.
  • SSL Secure Communication – Use a secure encrypted communication protocol.
  • Global & operator-defined canned responses – Pre-define common responses for operators.
  • Identify registered users – View a users registration details.
  • View chat history – Search or browse your chat session history from within your admin panel or from within the operator desktop application.
  • Fully customizable – Completely customizable with opensource files.
  • Custom branding – Custom brand JLive! Chat and re-distribute to your clients or website users.
  • Portable – Operators can be located in different geo-graphical locations and timezones.
  • Operator to operator chat – Chat with other operators.
  • Operator permissions – Assign specific permissions to certain operators.
  • Proxy support – built-in proxy support for the desktop application.
  • Professional user-friendly interface – Enjoy a professional and easy to use interface for you and your clients.
  • Quick & easy installation – Enjoy the benefits of simplicity! Easily installs through your WordPress admin. You can be all setup within minutes!
  • Supports many languages – Including but not limited to: English, Czech, Chinese, Dutch, French, German, Hindi, Italian, Indonesian, Spanish, Japanese, Portuguese, Russian, Romanian, Malay, Polish…
  • Compatible with Windows, Mac, and Linux! – Works with all platforms!
  • Lifetime support & updates included – Lifetime upgrades and support included with every license because we stand behind our product 200%!

Screenshots

  • Operators Management Page. (Admin Panel On UltimateLiveChat.com)
  • Visitor Live Chat Popup Window.
  • Operator Desktop Application.

Installation

  1. Install the Ultimate Live Chat plugin either via the WordPress.org plugin directory, or by uploading the file to your server.
  2. After activating the Ultimate Live Chat plugin, then you should supply it with your hosted mode API Key by going Appearance -> Widgets from within your WordPress admin. You can find your hosted mode API key by visiting https://www.ultimatelivechat.com/my-account.html.
  3. That’s it. You’re ready to go!

FAQ

Where can I find additional documentation?

You can find additional documentation here

Is there a free trial period I can use?

Yes 🙂 You can download and try Ultimate Live Chat free for 5 days simply by registering here.

How much does it cost

We offer several different hosted livechat packages which range from $49.95 a year to $149.95 depending on the number of operators you have. You can find our different hosted mode packages and details here.

Can I run Ultimate Live Chat completely on my own server and not as a hosted solution?

Yes, you can, but you need to install Joomla! CMS into a subfolder on your WordPress website and then bridge the connection, because JLive! Chat requires Joomla CMS as the base in order to run it in stand-alone mode on your own server. You can find out more about this topic here.

Contributors & Developers

“Ultimate Live Chat” is open source software. The following people have contributed to this plugin.

Contributors

Translate “Ultimate Live Chat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.2

  • Made some minor code optimizations and bug fixes to make plugin MORE compatible with newer versions of WordPress.

1.1

  • Fixed issue with livechat javascript files not being included on all pages.

1.0

  • Initial release