Tryo Chat — Chatbot for WooCommerce

Description

Tryo Chat is a lightweight chat widget that adds to your WooCommerce store without any extra coding.

Lite version features:

  • A chatbot window where visitors can search products by name/keyword
  • Automatic email notification to the store owner when a product isn’t found
  • Frequently Asked Questions (FAQ) list, manageable from the admin panel
  • Support request form (emails the admin with name, email, message, page, IP, and browser info)
  • Appearance settings: position, primary color, light/dark theme, custom icon
  • Option to fully hide the widget on mobile/desktop, smart visibility (URL-based show/hide)
  • Responsive interface for desktop and mobile
  • Showcase: list featured/on-sale products directly in the chat
  • Add to cart directly from chat, plus a cart view
  • Simple form builder: multiple custom forms, email delivery to multiple recipients
  • Export/import settings and FAQs as JSON, white label (hide branding) option
  • CSV export for support requests and form submissions

Installation

  1. Upload the plugin folder to wp-content/plugins/.
  2. Activate the plugin from the WordPress admin panel.
  3. Make sure WooCommerce is active.
  4. Go to the “Tryo Chat” menu to configure your settings.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Tryo Chat — Chatbot for WooCommerce” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2.0.0

  • Source language switched to English. All admin panel and widget strings are now written in
    English by default (this is a breaking change for any site relying on the previous Turkish
    default text with no translation configured). Turkish is now a bundled translation
    (languages/tryo-chat-tr_TR.mo) instead of the fallback language, so Turkish-locale sites see
    no visible change. Fixed: the Dashboard tab’s three quick-action buttons (“Edit general
    settings” / “Customize appearance” / “Add FAQ”) pointed at a non-existent admin page slug
    and never worked; they now link correctly. Renamed “Panel” tab label to “Dashboard”.

1.5.0

  • Added English translation. The plugin now bundles its own languages/tryo-chat-en_US.mo,
    so sites with Site Language set to English automatically show the English UI, no extra
    translation plugin needed. More languages can be added the same way.

1.4.3

  • Updated “Tested up to” header to 7.1.

1.4.2

  • Hardening: the anonymous file-attachment upload endpoint (composer paperclip button) had no
    rate limiting, unlike the plugin’s other public-facing endpoints – an unlimited number of
    visitors could each upload up to 5MB repeatedly with no throttling. Added a dedicated
    per-IP limiter (10 uploads/hour).

1.4.1

  • Security fix: the “Ayarlari Ice Aktar” (import settings) JSON upload accepted an
    unvalidated primary_color value that is later inserted into an inline CSS custom-property
    declaration (frontend widget + admin live preview), which could permit arbitrary CSS
    declarations. primary_color is now strictly validated as a hex color both at the import
    boundary and, defensively, on every read via TryoChat_Settings::get_all().

1.4.0

  • Widget panelinin ust kismina kapatma ve secenekler (sohbeti sifirla) butonlari eklendi.
  • Composer’a dosya ekleme (resim/PDF) butonu eklendi.
  • Sepetim gorunumune adet artir/azalt kontrolu eklendi.

1.3.0

  • Tasarim uyum turu: Genel sekmesine ust aksiyon cubugu (Iptal/Kaydet) eklendi, gorunurluk
    anahtarlari ayri bir karta tasindi.
  • SSS’e kategori alani (rozet + secim) ve arama kutusu eklendi.
  • Formlar listesine arama kutusu eklendi.
  • Form Detay > Gonderimler tablosu artik alan bazli sutunlarla gosteriliyor (onceden tum
    alan:deger ciftleri tek hucreye dokuluyordu).
  • Destek Talepleri’ne sayfalama ve satir basi “Goruntule” modali eklendi.

1.2.8

  • Fix: category-exclusion checkboxes (and other multi-option pill groups) could overflow their
    card on screens with many options because the wrapping container had no flex-wrap. Checkbox
    groups now wrap cleanly onto multiple lines.
  • Added a filterable edition label (tryochat_edition_label) so a companion add-on can change
    the sidebar’s “Lite” text to reflect its own edition. No behavior change for sites running
    Lite on its own.

1.2.5

  • Added two small, backward-compatible JS hooks in the widget’s menu builder and quick-action
    dispatcher so companion add-ons can add extra menu options and handle their own actions
    without modifying this plugin. No behavior change for sites running Lite on its own.

1.2.4

  • Added small, backward-compatible extension points (tryochat_admin_tabs,
    tryochat_admin_tab_icons, tryochat_render_tab_{tab} action, and a
    window.TryoChatWidget/window.TryoChatPro JS hook) so companion add-ons can register
    extra admin tabs and widget behavior without modifying this plugin. No behavior change
    for sites running Lite on its own.

1.2.3

  • Fix: Plugin Check flagged 259 TextDomainMismatch errors because the plugin folder/main
    file were still named tryo-chat-for-woocommerce while the Text Domain (and the
    directory-assigned slug) is tryo-chat. Renamed the plugin folder and main file to
    tryo-chat / tryo-chat.php so everything matches consistently.

1.2.2

  • Fix: launcher/avatar/product-thumbnail <img> elements inside the widget had no
    !important protection, so the host theme’s global responsive-image reset
    (img { max-width:100%; height:auto; }) could distort their size/shape. Hardened all
    widget <img> rules the same way the buttons were hardened in 1.2.1.

1.2.1

  • Fix: on stores with an aggressively-styled theme (e.g. WoodMart), global button/link CSS
    could bleed into the chat widget’s buttons and action links. Added a scoped, zero-specificity
    reset for elements inside the widget root plus targeted !important on the widget’s own
    component styles, so the widget now renders consistently regardless of the active theme.

1.2.0

  • WordPress.org review feedback: renamed the text domain (and internal admin page slug) from
    tryo-chat-for-woocommerce to tryo-chat to match the directory-assigned plugin slug.
  • Removed the free-form “Custom CSS” field from the Appearance tab — arbitrary code insertion
    is no longer permitted for directory-hosted plugins.
  • The “Powered by Tryo Chat” attribution is now off by default; site admins must explicitly
    opt in from the General tab to display it.

1.1.15

  • Fix: “Tested up to” header must only contain a major.minor version (7.0), not a patch
    version (7.0.3) — Plugin Check rejected the patch-level value.

1.1.14

  • Fix: plugin header used the non-standard License: GPL2 value, which the WordPress.org
    Plugin Check tool doesn’t recognize as a valid GPL-compatible license. Changed to the
    canonical License: GPLv2 or later plus a License URI line.

1.1.13

  • Fix: admin CSS/JS were only being enqueued on the main “Panel” screen — the other six admin
    tabs (Genel, Görünüm, SSS, Formlar, Destek Talepleri, Araçlar) were rendering unstyled.
    enqueue_assets() now matches against the full list of registered submenu slugs instead of
    a strpos() prefix check that only matched the dashboard’s own slug.

1.1.12

  • Plugin Check: closed the last 6 InterpolatedNotPrepared warnings — a handful of ignore
    comments on $wpdb->prepare() calls in the Dashboard and Forms admin views were missing
    that specific code alongside the DirectQuery/NoCaching ones already listed.

1.1.11

  • Plugin Check follow-up: strengthened the local-variable prefix in admin view files
    ($tc_* $tryochat_*) so the naming-convention scanner recognizes it, added a few
    phpcs:ignore annotations the previous pass missed, and documented the nonce check that
    already covers a shared private helper method in the AJAX class.

1.1.10

  • WordPress.org readiness: resolved all remaining Plugin Check WARNINGs — prefixed local view
    variables, added justified phpcs:ignore annotations on custom-table queries (no core API exists
    for arbitrary tables; names are hardcoded constants, not user input), and added real nonce
    verification (check_ajax_referer) to all frontend AJAX endpoints.

1.1.9

  • WordPress.org readiness: removed the non-functional “Upgrade to Pro” button and locked Pro
    tab teasers from the admin panel since the Pro version isn’t available for purchase yet — the
    panel now only shows fully working Lite features.
  • Renamed the plugin text domain to match the plugin slug and added translator comments for
    translatable strings with placeholders.

1.1.7

  • Visual refresh based on a Stitch design system: new color palette (#4648d4), 16-24px radius,
    indigo-tinted shadows, icon-based quick-reply chips, a unified composer, dashicon-based stat
    cards in the admin panel.

1.0.0

  • Initial release: core widget (product search, FAQ, support form), deep WooCommerce integration
    (add to cart, cart view, showcase), smart visibility, settings import/export, white label, and
    a simple form builder — all included in the admin panel.