This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

TD Ticket System

Description

A simple ticket support system for WordPress. Maintain reliable communication with customers without the worry of missing emails.

Visit www.TranscenDevelopment.com for more information.

Screenshots

  • The admin view of un-closed tickets.
  • The default new ticket form. Easily edited via a static HTML template.
  • A logged in users view of an open ticket. Note the open ticket is draggable and resizeable.
  • The admin view of an open ticket. Also draggable and resizeable.

Installation

  1. Upload the “td-ticketsystem” folder to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Create a new Page in wordpress to be used for the user end of your ticket system. And place this code in the page:
    [ticket_system]
  4. Visit the “Settings” menu to made any desired adjustments to the default settings.
  5. Please consider a donation and/or turning on the link back to me if you find this plugin useful!

FAQ

Please direct any questions you might have to the support forum. I will be happy to help resolve any issue you might have.

Contributors & Developers

“TD Ticket System” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.5

  • Fixed all PHP issues
  • Minor bug fixes

1.0.4

  • Revised the template system to allow changes without fear of overwritting changes on upgrades
  • Added configurable WP Admin menu position

1.0.3

  • Rewrote ticket list displays in a more responsive way both on user & admin side
  • Fixed some constant variable conflicts
  • Fixed menu conflict issue that caused the plugin to replace some others in the admin menu

1.0.2

  • Added optional ReCaptcha plugin support
  • Minor fixes in form validation

1.0.1

  • Added basic search function in admin panel
  • Added ticket per page setting in configuration settings
  • Fixes missing icon and “loading” image bugs.

1.0

  • A new plugin is born.