Description
TackSuite Chat embeds the official @tacksuite/widget Web Component on every page
of your site. Configure your workspace and appearance from Settings TackSuite Chat,
with no theme edits or copy-pasted script tags required.
The plugin admin interface is available in Italian.
Features:
- Single-field setup: paste your workspace slug and you are done.
- Optional overrides for button color, position (left or right) and base URL.
- The widget script is bundled with the plugin and loaded deferred, so it does
not block page rendering and does not depend on any external CDN. - Enable or disable the widget without deactivating the plugin.
- Supports self-hosted TackSuite instances through a custom base URL.
The widget script ships inside the plugin. Once loaded, it communicates with
your TackSuite instance to retrieve the public configuration of your workspace
(colors, position, WhatsApp mode, and so on) and to open the chat.
External services
This plugin connects to the TackSuite chat service to render the widget. The
widget JavaScript itself is bundled with the plugin and is not loaded from any
external server.
TackSuite chat backend
Once loaded, the widget calls your TackSuite instance (by default
https://app.tacksuite.it, configurable via the “Base URL” setting) to fetch
the public configuration of your workspace (/api/workspace/{slug}/config) and
to open the chat conversation in an iframe (/chat/{slug}). These requests
happen on the front end of your site when the widget loads. Data exchanged
during a chat (messages, and any information a visitor chooses to provide) is
processed by TackSuite.
This service is operated by TackSuite, not by this plugin.
TackSuite website: https://www.tacksuite.it
Privacy policy: https://www.tacksuite.it/privacy-policy
Installation
- Upload the
tacksuite-chatfolder to/wp-content/plugins/, or install the ZIP
from Plugins Add New Upload Plugin. - Activate the plugin through the Plugins menu in WordPress.
- Go to Settings TackSuite Chat and enter your workspace slug
(theworkspacevalue from your embed code). - Save. The chat button now appears on your site.
FAQ
-
Where do I find the workspace slug?
-
It is the identifier in your embed code:
. -
The widget does not appear
-
Make sure “Enabled” is checked, the workspace slug is set, and your TackSuite
workspace is active. The widget renders nothing if the workspace is disabled or the
configuration request fails. -
Where is the source code of the bundled widget?
-
The widget script in
assets/tacksuite-widget.umd.jsis a compiled build of the
TackSuite widget. The human-readable source code and the build instructions are
available at https://github.com/Agilia-srl/tacksuite-widget.
Reviews
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Contributors & Developers
“TackSuite Chat” is open source software. The following people have contributed to this plugin.
Contributors
Translate “TackSuite Chat” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release.