System Ticket Support

Description

Main Site | Docs | Knowledge Base | Office Website

Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.

Demo Sandbox

Video Overview System Ticket Support

Video How to use the Ticket for customers

Features

  • Create ticket easy by input some fields
  • Submit ticket on Front-End and register account at the same time
  • Get notification via email when have new reply
  • Already define automatic template response email, template tickets
  • Already manager users
  • Management categories, products
  • Management all tickets
  • Realtime report
  • Can use for many support as you want, they are the same role
  • Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
  • Supporter can create owner template
  • Can predefine mail template – which use to send to customers.
  • Current notes – Private note save processing ticket, what need to do, or…etc

Screenshots

  • Submit Ticket System Options: Basic Settings.
  • Submit Ticket System Options: Footer Settings.
  • Submit Ticket System Options: Register Settings.
  • Register user from Front-End
  • Create ticket from Front-End
  • Response ticket from BackEnd(Admin/Supporter/Leader)
  • Realtime report from BackEnd
  • Customers management
  • Supporter management
  • Manage Ticket Template(Admin/Supporter/Leader)
  • Predefine Mail Template(Admin)
  • My profile of user management
  • Listing tickets

Installation

Do follow to install plugins:

  1. Upload the plugin files to the /wp-content/plugins/plugin-name directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. Go to menu Submit Ticket System to configure the plugin

FAQ

Is Submit Ticket System Free?

Yes! it’s always will be free.

Is it limit products?

No! it isn’t.

How many website i can use?

Unlimited as you want.

Have hierarchy for support?

No, haven’t got. This is simple system, so just 4 objects: admin, supporter, leaders and customers.

Reviews

Read all 1 review

Contributors & Developers

“System Ticket Support” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.0

  • Initial Release!