Description
Suzanoh (https://suzanoh.ai/) lets small teams build an AI chat agent that answers customer questions on their website. This plugin installs the chat widget on your WordPress site without touching any code:
- Install and activate the plugin
- Open Settings Suzanoh and click Connect to Suzanoh
- Approve the connection in Suzanoh — the chat appears on every page of your site
Pausing the chat, changing which chat is shown, or disconnecting is all managed from your Suzanoh dashboard. Updating the chat’s name, look, or behavior never requires touching your site again.
A Suzanoh account is required. A free tier is available; paid plans unlock higher usage. All plan limits and billing are handled by the Suzanoh service — this plugin contains no locked features.
External services
This plugin connects to the Suzanoh service (operated by Capex, Inc.). No data is sent anywhere until you explicitly connect your site from the settings screen.
- Suzanoh API (https://api.suzanoh.ai) — used when you connect the site, and for plugin lifecycle notifications (deactivated / reactivated / uninstalled). Data sent on connect: your site URL, site name, admin and REST endpoint URLs of your site, WordPress and plugin versions, a random per-site identifier, and a random site-verification secret — both generated by the plugin, containing no personal data. Lifecycle notifications send the site identifier and plugin version.
- Suzanoh widget loader (https://pub.suzanoh.ai) — once connected, every page of your site loads the chat widget script from this host. Data sent by visitors’ browsers: standard HTTP request data (IP address, user agent) and the per-site identifier. Chat conversations entered by visitors are processed by the Suzanoh service.
Terms of use: https://www.suzanoh.ai/terms-conditions
Privacy policy: https://www.suzanoh.ai/privacy-policy
FAQ
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Do I need a Suzanoh account?
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Yes. You can create one at https://suzanoh.ai/ — a free tier is available.
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Does the plugin slow down my site?
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No. The plugin adds a single deferred script tag. The widget loads asynchronously and does not block page rendering.
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I use a caching / optimization plugin. Anything to watch out for?
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The widget script ships with opt-out attributes for common “delay JavaScript” features (WP Rocket, LiteSpeed Cache, Autoptimize, Cloudflare). If you use LiteSpeed Cache’s “Localize Resources”, do not add the Suzanoh domains to its localization list — the widget must load directly from the Suzanoh service.
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Which PHP versions are supported?
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PHP 8.2 or later. For security, keep PHP on the latest patch release of a supported branch.
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How do I remove the chat from my site?
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Deactivate the plugin, or pause/disconnect the site from your Suzanoh dashboard.
Reviews
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Contributors & Developers
“Suzanoh — AI Chat Widget” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
0.1.0
- Initial release: connect flow, widget loader injection, status endpoint, lifecycle notifications.