Description
AI answers your visitors. You step in.
Visitors ask about your services, prices and policies. Stand’s AI assistant answers from the pages you choose. Watch chats live, step in yourself, or get a contact request by email with the reason and transcript.
Set up your assistant in WordPress. Add a corner chat, button, card or chatbox. Answer visitors in the separate Stand app on your computer or phone.
Start with a free Stand account: AI, live chat and lead capture included. No credit card or AI API key required.
Watch a visitor get an answer and the owner join the same chat. Demo: the fictional Loonwater Cabins website and Stand app.
Help visitors take the next step
- Answers from your content. Give your assistant a short briefing and choose your services, pricing or FAQ pages. It uses them to answer visitors’ questions.
- Watch chats live and step in. Answer new chats when available; let AI cover when you’re away. Take over immediately or ask to join. Continue the same chat under your name and photo.
- New-chat alerts wherever you work. Install Stand as a web app on iPhone, iPad, Android, Mac or Windows using a supported browser. Enable push notifications so you can hear about new chats and jump in.
- Get the lead with the conversation. When a visitor wants a follow-up, your assistant collects their contact details. Stand emails you their details, the reason and transcript.
- Your assistant, your voice. Choose its name, look, greeting and tone. We call it a Stand-in; visitors always see an AI badge.
- Welcome international visitors. AI replies support 100+ languages. Chat controls are translated into 10 languages, and the widget adapts to mobile screens.
Made for the way you work in WordPress
- Chat beside your content. Use the corner widget or add a Stand button, card or embedded chatbox beside pricing, services or contact information. Three blocks, with matching shortcodes.
- Page-specific behavior. Set greetings, time or scroll triggers, and chat size from the block editor. Choose where the corner widget appears.
- Keep answers current. Pick the pages your assistant reads, see which have changed, and enable automatic rereading after you publish an update.
- Status at a glance. See whether chat is live, who answers, your usage and anything that needs attention.
- Fit your existing site. Includes WP Consent API integration, compatibility helpers for popular cache plugins, and chat hidden by default on staging sites.
Review conversation history and manage your team in the Stand app. Teammates and sites are unlimited on every plan.
Turn conversations into a better website
Spot unclear pricing, missing details and reasons to hesitate in visitors’ questions. Use those conversations to improve your website copy.
Start free, grow when you need to
The free plan includes 15 full conversations a week and up to 10 website pages for your assistant to read. A conversation counts once, whether AI, a person or both answer. The free widget includes “Powered by Stand”.
Optional Pro: $10/month for 150 conversations, up to 200 pages, document and sitemap sources, and branding removal. In the Stand app, Pro also adds alerts for topics you choose and AI digests that help you spot recurring questions and objections. Try Pro for 7 days without a card. Compare plans.
Explore Stand | Setup and feature guides
External services
This plugin connects your site to Stand Chat, a service by Stand Chat, Inc.
- cdn.stand.chat: loads the chat widget on your public pages, where you turn chat on. The visitor’s browser sends its IP address and browser details with the request.
- api.stand.chat (HTTPS and WebSocket): checks who can answer on each page view (page address and Site ID), records widget events, and carries chat messages when a visitor chats. When you connect your account, the WordPress server also uses it, as you, to manage this site’s Stand-ins, the pages they read and your chat settings.
- stand.chat: account registration, when you choose Create your free account. After signing up, return to WordPress and choose Connect your account.
- app.stand.chat and auth.stand.chat: sign-in, profile setup and connecting your account, when you choose Connect your account. While connected, the WordPress server renews its access to Stand at auth.stand.chat.
- fonts.googleapis.com and fonts.gstatic.com: the chat widget’s font.
- When you turn on “Tell Stand who logged-in visitors are”, the chat also sends a logged-in visitor’s display name and a private ID derived from their WordPress user ID. It never sends email addresses or passwords.
- Your Stand account can include owner-approved custom JavaScript for chat behavior, which Stand then runs on your site. This plugin does not create or edit it, and on a site that has it, chat behavior changes only in Stand.
Terms: https://stand.chat/terms
Privacy Policy: https://stand.chat/privacy
DPA: https://stand.chat/dpa
Subprocessors: https://stand.chat/subprocessors
Screenshots
Blocks
This plugin provides 3 blocks.
- Stand chatbox A whole conversation inside your page. Shows only when someone can answer.
- Stand card An invitation in your words that opens the chat. Shows only when someone can answer.
- Stand button A button that opens the chat. Shows only when someone can answer.
Installation
- Install and activate Stand Chat, then open Stand Chat Get started.
- Choose Create your free account. Sign up with Google or email in the new tab, return to WordPress and choose Connect your account. Already have an account? Connect directly. WordPress never sees your Stand password.
- Brief your AI assistant, pick the pages it reads, and go live. The plugin checks your home page for the chat script.
Already configured Stand? Choose Prefer to paste a Site ID? and paste the Site ID from Sites in Stand to add the widget.
FAQ
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Is it really free? Do I need a credit card?
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Yes. The free plan has no trial deadline and needs no card. When available chats run out, new chats pause until the next reset or an eligible paid top-up; conversations already underway continue.
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Do I need an API key or an AI account?
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No. Create a free Stand account during setup. Stand runs the AI, with no separate provider account, key or token bill.
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Where do I answer chats?
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In the Stand app, on desktop or mobile. Set yourself Available to answer new chats first; enable AI coverage for when you’re away.
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Can I install Stand on my phone or computer and get notifications?
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Yes. Open app.stand.chat in a supported browser and use its Install app, Add to Home Screen or Add to Dock option. On iPhone and iPad (iOS/iPadOS 16.4+), add Stand to the Home Screen from Safari and open it from the new icon. Turn on Notifications in Stand and allow them on your device. You can also enable alerts for new AI-handled conversations in notification settings.
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What can my AI assistant learn?
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It uses your briefing and the public pages you choose. Pro also supports sitemap and document sources; manage documents in the Stand app. WordPress removes unpublished or password-protected pages from its knowledge, retrying if Stand is temporarily unreachable.
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Can I use it with a page builder or the Classic editor?
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Yes. Alongside the three WordPress blocks, use [stand_button], [stand_card] and [stand_chatbox] wherever your editor or page builder supports shortcodes. The corner widget works without adding a block.
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The plugin includes chat-script exclusions for WP Rocket, Autoptimize, LiteSpeed Cache, SiteGround Optimizer and Cloudflare Rocket Loader. A small-loader option is available under Settings Advanced. Consent-based loading uses the WP Consent API and is checked in the visitor’s browser, including on cached pages.
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How does Stand handle privacy?
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Stand’s DPA describes its role as your processor, and the subprocessor list names providers and processing locations. You can require cookie consent before loading chat. WordPress Settings Privacy Policy Guide includes suggested policy text. See External services below for what the plugin sends and when.
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Why am I asked to reconnect after 30 days?
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The WordPress account connection expires after 30 days, with a reminder a week before. Reconnect to keep managing your assistant from WordPress. The chat already installed on your site keeps working.
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Can I analyze conversations with my own AI tools?
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Yes. Authorize an AI assistant with API or CLI tools to read your Stand chats, then ask for recurring questions or website improvements backed by conversation examples. Access is included on every plan. API guide | CLI guide.
Reviews
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Contributors & Developers
“Stand Chat – AI Chatbot & Live Chat” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- First release.