Splittypay

FAQ

What is Splittypay by Avvera?

Splittypay by Avvera is a credit contract that allows you to spread the price of purchases made in a partner shop and on its e-commerce in four interest-free instalments.

How can I create a Splittypay by Avvera account?

You can create your account by going to the website www.splittypay.com and clicking on the “Register” button at the top right or directly in the store at the time of purchase. You will be asked to enter some of your personal data and information to verify your identity. Once registration is complete you will be able to log in using your mobile number and password.

In how many installments can I pay for my purchase?

Splittypay by Avvera allows you to split your purchase into four installments, the first is charged upon completion of the purchase, the second after thirty days, the third after sixty days and the fourth after ninety days.

How are installments charged?

The installments are debited completely automatically, you will just have to check that you have the necessary balance on your chosen payment method to pay the instalment. You will be informed from time to time via email of the operation.

How can I check the status of my payments?

To monitor your purchases and the status of payments you can access your personal area on Splittypay by Avvera using the credentials chosen during registration.

What happens if I don’t pay the installments?

Splittypay by Avvera will automatically try to debit the amount for the entire week following the expiry of the installment, without applying any penalty. If the payment is not successful within this time period, the late payment fee provided for in the credit agreement will be charged and credit recovery procedures will be activated.

Why was my loan application rejected?

If your loan request is rejected at the end of the process, it means that following the checks carried out, your profile was unfortunately not found suitable for granting the payment deferral. The negative outcome of the request does not depend on the availability on your card, but on your credit profile. In case of refusal of the request, the pre-authorization of the amount of the first installment made on your means of payment is immediately released, with restoration of availability at no cost to you. We invite you not to make further purchase attempts with an extension request with the same account, as the outcome would be the same.