FAQ

Installation Instructions

• Upload plugin files to your plugins folder, or install using WordPress built-in Add New Plugin installer;
• Activate the plugin;
• Navigate to Settings -> Social Count Plus and fill the plugin options.

Some counters depend on third-party APIs to work, follow the next steps to generate API keys for each of them:

Instagram

Get your User ID and Access Token in: https://socialcountplus-instagram.herokuapp.com/

LinkedIn

Get your Company ID and Access Token in: https://socialcountplus-linkedin.herokuapp.com/

Facebook

You must create a Facebook app to use the Facebook Graph API.

Log in https://developers.facebook.com/ and go to “My Apps > Add a New App”.

Then follow the steps in this video:

Google+ and YouTube

It’s required a Google API Key for Google+ and YouTube.

Access https://console.developers.google.com/project to create you Google API key following this steps:

Twitter

You need access https://dev.twitter.com/apps, then create a Twitter App and copy the Consumer key, Consumer secret, Access token and Access token secret:

What is the plugin license?

• This plugin is released under a GPL license.

Google+ is not working?

You probably have not been able to generate API keys as it should.

You can test the API key with the following link:

https://www.googleapis.com/plus/v1/people/+ClaudioSanches?key=API_KEY_HERE

The answer must contain the following line:

"circledByCount": XXX,

How to changing the amount of times the counter is updated daily?

You can change using the filter social_count_plus_transient_time.
Example:

function social_count_plus_custom_transient_time( $time ) {
    return 43200; // 12 hours in seconds.
}

add_filter( 'social_count_plus_transient_time', 'social_count_plus_custom_transient_time' );

How can I round numbers?

It’s possible to round numbers using the social_count_plus_number_format filter.

Example of rounding 1500 to 1.5K or 1000000 to 1M:

function my_custom_scp_number_format( $total ) {
    if ( $total > 1000000 ) {
        return round( $total / 1000000, 1 ) . 'M';
    } else if ( $total > 1000 ) {
        return round( $total / 1000, 1 ) . 'K';
    }

    return $total;
}

add_filter( 'social_count_plus_number_format', 'my_custom_scp_number_format' );

Can I use my own icons?

Yes, you can!

Select one of the options without icons in “WordPress admin > Social Count Plus > Design” and create your own CSS in your theme or anywhere you prefer.

The CSS classes you will need to use:

.social-count-plus .custom .count-comments a {}
.social-count-plus .custom .count-facebook a {}
.social-count-plus .custom .count-github a {}
.social-count-plus .custom .count-googleplus a {}
.social-count-plus .custom .count-instagram a {}
.social-count-plus .custom .count-linkedin a {}
.social-count-plus .custom .count-pinterest a {}
.social-count-plus .custom .count-posts a {}
.social-count-plus .custom .count-soundcloud a {}
.social-count-plus .custom .count-steam a {}
.social-count-plus .custom .count-tumblr a {}
.social-count-plus .custom .count-twitch a {}
.social-count-plus .custom .count-twitter a {}
.social-count-plus .custom .count-users a {}
.social-count-plus .custom .count-vimeo a {}

Having troubles?

If you have any problems with the numbers, go to the plugin settings and then to the “System Status” tab and click the “Get System Report” button.

Copy the report file content and paste it in gist.github.com or pastebin.com, save and get a link, finally create a topic in our support forum.