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Simple Tickets

Simple Tickets consists of New Ticket Form, Settings and Ticket List. With these base features you can manage each ticket and change specific fields.

Hi and Welcome to the new release of simple tickets, helpdesk or even project management (you decide)! the sparseness of functionality and options in the GUI is intentional to make the plugin as simple and easy to use as possible hence "Simple Ticketing", However we are adding additional features so you can select how you want your ticket system set up. Obviously, the more you load into it the more complicated it becomes for others to use it so we took it back to real basics. Furthermore, if you are willing to advance your 'Simple Tickets' all you have got to do is switch on Advanced Features.

the release has been mainly the general apearance of the interface as well as adding easier identifying lines for the status of the ticket itself which you can change in settings, there also has been an accordion feature added in preparation for more features.

if you are interested in having options for independent users on each multisite please inform us.

Your feedback and suggestions "ARE" important therefore If you download this plugin and use it please give us feedback so we can improve this plugin for you, any wacky ideas welcome :)

Short list of features

  • Requires Virtually no configuration!
  • Manipulate the settings for each ticket
  • No setup is necessary although fine tuning available!
  • Don't forget that we are trying to advance this plugin all the time!
  • Change the time that a user has to wait before creating a new ticket
  • Simple to follow Ticket List. you can click on a ticket to go into it
  • Can create tickets through a page or directly through the 'New Ticket' tab
  • Simple creation of new ticket from short code which you paste on any page i.e. [GBL_SMTCKS]
  • It is easy to understand and simple to follow
  • List tickets on front end GUI!
  • Create/Edit tickets so they are sticky!

Flexibility

  • Can be used as a Helpdesk
  • Can be used for Project Management
  • Can be used as a Ticket Support System

Requires: 4.4.2 or higher
Compatible up to: 4.7.2
Last Updated: 4 days ago
Active Installs: 70+

Ratings

5 out of 5 stars

Support

0 of 1 support threads in the last two months have been marked resolved.

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