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Support Ticket System

Simple, fast and responsive ticket system for the Front-End to receive and store Problems of Customers or Visitors, with a great search function.

The idea was it to create a Ticket System completely for the Front-End, and that's the result! This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page. You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.

Demo

Right here

GitHub

This Plugin on Github

Key features

  • Completely for the Front-End.
  • Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.
  • E-Mail Notification
  • To every ticket you get a link so you can check your ticket and also write with the support like a chat.
  • Normal users can take, edit their own and adopt tickets. They also can add appointments.
  • Admin users can edit all tickets and allocate tickets to other users.
  • You can add notes and solutions to every ticket.
  • You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.
  • Datepicker Field
  • Under "New Tickets" the tickets automatically reload every 30 seconds.

Requires: 3.0.1 or higher
Compatible up to: 4.6.2
Last Updated: 2 months ago
Active Installs: 80+

Ratings

5 out of 5 stars

Support

1 of 2 support threads in the last two months have been marked resolved.

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0 people say it's broken.

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