ResponseMate

Description

Customer Feedback, Simplified – Get your customer’s help & improve your website usability and foresee issues before they impact your conversion rate

Simple to install, simple to use.
FeedbackMate makes it easy to get useful feedback from your customers, fast. Sign up, install your tracking code (or ask your developer to help!) and let your customers do the rest. Users simply click on the plugin and leave their feedback!

Real-time data for decision making
Users can rate areas of content, usability, design, and quickly alert you there are bugs or issues on your website. The data from these interactions can help decide where you need to focus on!

What does your user really think?
Users can leave written feedback to tell you how they really feel, or explain an issue further. Our PRO version (in development) includes the ability to customise the design of your FeedbackMate!

The ResponseMate for WordPress plugin seamlessly integrates using the ResponseMate API and sends all the feedback from your site to the ResponseMate server’s where the the account owner will be able to receive feedback from the website through email and also through their admin panel.

ResponseMate for WordPress

  • Uses the ResponseMate API located at Salt&Fuessel secure servers (Development company owner of responsemate)
  • Feedback is recieved and stored and only accesible through username & password validation or through email.

ResponseMate Features

  • Notifications by email
  • Real time data and suer feedback
  • Responsive ready

Support

  • Visit https://responsemate.com/ or email gabriel@responsemate.com for help from our support team.

Screenshots

  • ResponseMate WP Plugin Configuration
  • ResponseMate widget as floating item on your website screen
  • ResponseMate widget started. Select whether feedback on a specific item by pin pointing on the website or general feedback on the website
  • Pinpoint an item on the website that you want to provide feedback on
  • Users will complete the form to provide feedback and the admin will receive an email with the information

Installation

NOTE: It is recommended that you backup your database before installing the plugin.

  1. Unpack archive to this archive to the ‘wp-content/plugins/’ directory inside of WordPress
  • Maintain the directory structure of the archive (all extracted files should exist in ‘wp-content/plugins/responsemate/’
  1. From your blog administration, click on ResponseMate to change settings

  2. Click save to see the plugin activated on the website. You might need to clear your cache if your website uses any caching plugins.

Reviews

Easy Feedback

Great UI and really easy to use. Has been super valuable for our website. Amazing how it can really pinpoint the areas on the website users are having trouble with.

Read all 2 reviews

Contributors & Developers

“ResponseMate” is open source software. The following people have contributed to this plugin.

Changelog

1.0

  • First release