Quidget – AI Chatbot & Live Chat

Description

AI-powered chatbot and live chat plugin for WordPress. Automate customer support, qualify leads, and provide instant answers—without losing the human touch.

Quidget makes it easy for businesses to offer real-time AI chat support and seamlessly switch to human agents when needed. Whether you’re running an e-commerce store, a service-based business, or a SaaS company, Quidget helps you manage customer interactions efficiently while reducing support costs.

Key Features

  • AI Chatbot for Customer Support and Sales – Handles up to 80% of customer inquiries using data from your website, FAQs, and knowledge base.
  • Live Chat with AI + Human Handoff – Seamless transition from AI to real support agents.
  • No-Code AI Agent Builder – Train AI assistants without technical skills.
  • Multi-Channel Support – Integrate with WhatsApp, Messenger, and email.
  • Fast Setup and Easy Integration – No coding required.

Who Should Use Quidget?

  • E-commerce Stores – Help customers find products, answer shipping questions, and handle order-related inquiries automatically.
  • SaaS and Tech Companies – Automate customer support and assist users with product setup and troubleshooting.
  • Service-Based Businesses – Qualify leads, book appointments, and provide real-time customer assistance.
  • Agencies and Consultants – Offer AI-powered chat support to clients and streamline communication.

Support

For help, visit Quidget Support.

Security & Privacy

  • The plugin does not store any user data locally.
  • The Web Chat ID is sanitized and used solely to load the official Quidget widget.
  • No third-party scripts are allowed; only the verified Quidget loader is used.

Screenshots

  • Log in to your WordPress admin dashboard
  • In the search bar, type **”Quidget”.
  • Install and activate the Quidget plugin
  • Get your Web Chat ID from Quidget
  • Add your Web Chat ID to the plugin

Installation

Quidget lets you easily integrate a chatbot onto your WordPress site. This setup helps you provide instant AI-powered assistance to visitors.

  1. Log in to your WordPress admin dashboard
    Go to: yourdomain.com/wp-admin/
    You can also access it through your hosting provider’s control panel.

  2. Install and activate the Quidget plugin

    • In the left sidebar of your WordPress admin dashboard, click Plugins.
    • Click Add New at the top of the page.
    • In the search bar, type “Quidget”.
    • Locate the Quidget plugin, then click Install Now.
    • Once installed, click Activate.
  3. Get your Web Chat ID from Quidget

    • Go to the Test & Install page in your Quidget account.
    • Click on the WordPress button.
    • In the popup that appears, click Copy ID — this is your Web Chat ID.
  4. Add your Web Chat ID to the plugin

    • In the WordPress admin dashboard sidebar, find and click on Quidget Chat.
    • Paste your Chat ID into the field labeled “Web Chat ID”.
    • Click Save Changes.

Reviews

May 20, 2025
Really happy with this plugin! It was easy to set up, looks good on my site, and works well. The chatbot is quick and useful. Recommend it!
Read all 1 review

Contributors & Developers

“Quidget – AI Chatbot & Live Chat” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.0

  • Initial release with essential settings.
  • Added Quidget chat integration.

1.0.4

  • Added new icons and banners
  • Updated version for WordPress.org display

1.0.5

  • Added async script loading for Quidget loader
  • Injected chat iframe immediately after opening tag
  • Updated script version reference to 1.0.5