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NinjaChat by 500apps – Live Chat WordPress Plugin To Engage Customers in Real-Time

This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

NinjaChat by 500apps – Live Chat WordPress Plugin To Engage Customers in Real-Time

Description

What is NINJACHAT?
NinjaChat is a powerful Live Chat Software that helps businesses communicate with their customers in real time. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.

NinjaChat offers a variety of features that allow businesses to customize their chat experience, including chatbots, canned responses, and integration with third-party applications. With these features, businesses can provide a more personalized and efficient customer service experience.

Top Reasons to Use Ninjachat Plugin:

  • Connect with customers across multiple platforms – Website, WhatsApp, Facebook Messenger, SMS, and email – to provide best-in-class customer service

  • Respond to your customers to make them delighted and to build a long-term relationship with your brand using text, voice, and video support

  • Optimize customer experience and maximize profits using a conversation-driven AI chatbot system.

  • Personalize the full-featured live chat services such as text, colors, themes, and patterns that reflect your brand

  • Track all your customer interactions to avoid losing vital information, which saves time and allows you to resolve issues quickly

  • Improve productivity by organizing customers’ information with the help of an automated contact management system

  • Build a chatbot that automatically collects leads using pre-configured templates using the simple drag-and-drop interface

  • Integrate effective CRM software to collect customer information to nurture strong relationships and measure the likelihood of potential leads

  • Get the first class customer support to track the agent’s performance and export chat reports

  • Contact us through chat, phone, email, or webinar 24/7. Our support team is always available to help you

Features of Ninjachat

  • Multi-channel Support
    Engage with your website visitors using multi-channel support which includes Website live chat, Facebook, and Whatsapp support.

  • Unlimited Departments
    Add, manage and connect with multiple departments to enhance customer support in a single window.

  • UI Theming
    Create your chat widget quickly and customize it for your site to match the requirements of your business.

  • Agent Dashboard
    Organize and handle all of your clients’ inquiries in one spot. Without any interruptions, transfer chats to the appropriate agent.

  • App Integration
    Enhance your customer relationships by integrating with major CRM applications such as CRM.io, and AgileCRM.

  • Conversation History
    Record each and every detail of your customer’s interaction with an agent to understand user behavior and use it for agents’ training purposes.

  • Advanced Reports
    Examine in-depth reports on chats, contacts, and agent activity for the selected range that can help you make effective decisions.

  • Chatbot Software
    Create chatbots for multiple channels with our drag-and-drop builder to enhance customer experience and maximize revenue.

NinjaChat is part of 500apps. What is 500apps?

500apps is an all-in-one feature app suite designed to meet the needs of the entire business and help it grow like the Fortune 500. Applicable to all business owners, small, medium, and large firms. It provides excellent customer assistance with 24/5 Chat, Phone, and Email Support with daily Onboarding Webinars.

Pricing & Support:

Download our easy-to-use and powerful CRM Software/Tool now for just US$14.99 which gives you access to a full suite of All-in-One 50+ applications and some great browser extensions

Get started in no time with our free onboarding session.
If you want to enjoy unlimited features, you have got to download this plugin right now.

50+ apps and extensions at US$14.99 only?

Yes. Our goal at 500apps is to provide you with affordable apps that can help your business grow. The 500apps platform enables you to streamline your business by offering low-cost solutions.

Our lower prices do not diminish our commitment to providing superior innovations. At the heart of our pricing model lies extraordinary customer service.

If you still have questions, our qualified Support team will be happy to help you 24×5 through Email, Chat, and Phone so that you can use the entire suite without any issues.

What more:

If you like this plugin, check out our other projects:

NinjaSEO Plugin for WordPress:

NinjaSEO is an exclusive page grader, web crawler plugin, and SEO plugin with a built-in AI Linkbot and Position tracker to help website owners find and fix pressing issues to improve SEO performance.

PushNinja Plugin for WordPress:

Grab the customer’s attention smartly through captivating offers, CTAs and reach users through multiple devices and techniques using this Real-time Web Push Notifications plugin

Schedule.cc Plugin for WordPress:

Schedule.cc is a user-friendly appointment scheduling plugin that allows users to create events or book appointments and manage all their meetings like a pro and provide their customers with an exceptional experience by leveraging the features of schedule.cc that expedite their business, reducing planning time

Is NinjaChat GDPR Compliant?

Yes. NinjaChat makes GDPR compliance easy and secure for its users as we don’t collect or store your personal data.

Now that you have read through the extensive list of the features and integrations that come with the NinjaChat LiveChat Software WordPress Plugin, you can imagine why NinjaChat is the best choice for any business.
Click here to get started with the NinjaChat
If you choose to use the web (or) desktop application, click here to Sign Up!

Screenshots

  • Multi-channel Support
  • Unlimited Departments
  • UI Theming
  • Agent Dashboard
  • App Integration
  • Conversation History
  • Advanced Reports
  • Chatbot Software

Installation

Installing conference WordPress plugin is easy. Head to the plugin and download it to start your journey of improving website performance.

Here’s a 3 step guide to help you install and activate conference plugin from your WordPress dashboard.

1.Download NINJACHAT plugin from the dedicated plugins page.
2.Activate NINJACHAT plugin from your Dashboard.
3.Get started with NINJACHAT

After Installation, see a NINJACHAT wizard in your dashboard to get a bird’s eye view of your entire website issues and ways to solve them.

FAQ

What is 500apps?

500apps is an all-in-one suite of SaaS applications for growing businesses to run like a Fortune 500 company. Forms.io is part of the 500apps portfolio that provides best-in-class apps to help you go to the next level.

What is NinjaChat?

NinjaChat is a powerful Live Chat Software that helps businesses communicate with their customers in real time. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.

What can I do with NinjaChat?

If you have a website or a web-based product, on a desktop/mobile you can use NinjaChat to:

  1. View who your visitors are and what they do on your site/app: you can track, filter, engage, and segment every visitor on your website/application.

  2. Capture and convert leads: Automatically get more leads from your website. Use bots to qualify, route and schedule meetings, and chat with your best leads in real-time.

  3. Onboard and engage visitors: Turn more signups into active, valuable customers with intelligent triggers.

​4. Turn your chat window into self-servicing support: Create and share content to help people better understand your product with our articles feature and start engaging with them right from the answer window.

  1. Support and retain customers: Use bots and live chat to assist visitors and get quicker responses, faster resolutions, and more satisfied customers.

Who uses NinjaChat?

  1. Sales teams: who would want to talk to logged-out website/app visitors and to answer their questions and convert them into customers.

  2. Product management teams: use to get product feedback and insight into how users engage on their website/app.

  3. Marketing teams: who want to send targeted messages to the right users at the right time based on their behavior on the site/app.

  4. Support teams: those who are in need of a smarter solution than email to provide better support with messages and calls to their customers.

  5. Customer success teams: They want a simple report that provides operator data and stats to gauge the performance of the customer support executives.

Can I use a single NinjaChat code in multiple domains?

Yes! You can add NinjaChat to as many sites as you want, and manage chats from one account.

However, we recommend you generate different live chat codes for each website, to avoid spammers. Since they might use your live chat code on their website to increase the chat volume on your site artificially.

Why chat widget goes offline?

The chat widget on your website helps you to connect with your visitors via chat. If the chat widget is hidden or grayed out, the visitor will not be able to reach you for help.

Do I need a developer to install NinjaChat?

If you have access to your website HTML/source code, then you will not need a developer to help you. To install NinjaChat on your website, you simply have to copy and paste the code snippet we provide to your website’s HTML page above the tag.

How secure is my data?

At NinjaChat, we take your security and privacy extremely seriously. Protecting your data is our number one priority, and we work tirelessly to maintain the utmost level of protection at every level. You can learn more about NinjaChat’s commitment to safety here.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“NinjaChat by 500apps – Live Chat WordPress Plugin To Engage Customers in Real-Time” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

0.1

This version added our plugin