Capture, manage and reply to feedback from your customers.
Ever notice how disambiguated information becomes when several employees try to manage customer feedback from their inbox? LoopTodo solves this problem by keeping customer communications and feedback organized on a feedback card inside your Loop.
Reply to feedback directly from your Loop. Communications with customers are documented on the feedback card so all of your staff members are kept in the loop. Mark internal messages and notes as "private" so they remain visible only to your organization.
Embed the feedback button on your website or web application to give your customers an easy way to leave feedback, suggestions, report bugs, or give other types of feedback.
LoopTodo uses a "do now" or "do later" approach to tasks created from feedback. Things that are most important are pushed to the front while things that can wait are safely tucked away for a later time. Annotate tasks with internal messages to update their progress and report status updates to others shared on the loop.