This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

LoopTodo Feedback Button

Description

Ever notice how disambiguated information becomes when several employees try to manage customer feedback from their inbox? LoopTodo solves this problem by keeping customer communications and feedback organized on a feedback card inside your Loop.

Reply to feedback directly from your Loop. Communications with customers are documented on the feedback card so all of your staff members are kept in the loop. Mark internal messages and notes as “private” so they remain visible only to your organization.

Embed the feedback button on your website or web application to give your customers an easy way to leave feedback, suggestions, report bugs, or give other types of feedback.

LoopTodo uses a “do now” or “do later” approach to tasks created from feedback. Things that are most important are pushed to the front while things that can wait are safely tucked away for a later time. Annotate tasks with internal messages to update their progress and report status updates to others shared on the loop.

LoopTodo Feedback

We want to continue to make this application better. Please leave us feedback in our Loop to let us know
how we can make this a better experience. Your feedback helps us improve the application and build
something that solves real-world problems.

Please leave us feedback using our feedback button on the LoopTodo Website or
in the LoopTodo Application. Thank you!

Screenshots

  • Website visitors leave a suggestion, describe a problem, or ask a question using the LoopTodo feedback form.

  • Your sales and support staff use the LoopTodo Web application to reply to and manage the feedback.

Installation

This section describes how to install the plugin and get it working.

  1. Upload LoopTodo-Feedback.zip to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Click “Settings” then “LoopTodo” and follow instructions on the LoopTodo Plugin Settings page.

Basically, in the LoopTodo settings page, you’ll be asked to create an account and login to the LoopTodo Web Application and retrieve the “Loop key” for the feedback loop, which represents where your customer feedback will be managed from. The process is pretty simple and straightforward: Copy the Loop Key from http://my.loopto.do to the LoopTodo Plugin Settings page, and click “Save Changes”.

Afterwards, load your WordPress site in your web browser to verify that the “Feedback and Support” button appears. If you do have trouble, email us at info@loopto.do with any questions you may have.

FAQ

How much does it cost?

LoopTodo is free to use.

What are tags?

Apply a tag to feedback cards to help categorize them based on your needs. For example, you can use the tag “bug” to identify reported bugs in your Web application, and “praise” to identify positive feedback about your application.

Contributors & Developers

“LoopTodo Feedback Button” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

0.9.2014.05.21

  • Fixed looptodo_frame height in order to avail copy of response, screenshot and attaching file features.

0.9.2013.08.06

  • Fixed noConflict mode bug where jQuery’s ‘$’ becomes undefined in the wp_looptodo_load_feedback_form function.

0.9.2012.7.16

  • Updated readme.txt
  • Added screenshots and descriptions.
  • Added LoopTodo Feedback section.

0.9.2012.7.9

  • Modified the description.

0.9.2012.7.6

  • Initial testing release of the LoopTodo WordPress plugin.
  • Enabled Loop Key verification for ease of setup.