What is LiveBeep?
LiveBeep is a comprehensive solution designed to manage B2C (Business to Customer) communication on commercial websites. It basically allows you to attract more visitors and increase your sales. Much more than just a live chat!
What does LiveBeep include?
- Live Chat: Livebeep allows you to offer immediate and personalized assistance to your visitors. Speed + Closeness = Greater sales staff effectiveness.
- Proactive contact invitations: Multilingual and personalized (you can programme them according to the language and needs of your customers), LiveBeep contact invitations are active on your site 24 hours a day, thereby doubling the rate of conversion of visitors into prospects. You can also customize them to preserve the corporate image of your business.
- Web Callback: Not everyone is chat friendly. Give customers the option to be called!
- Automatic Replies: Do you have recurring questions from your visitors? You can programme automatic replies according to keywords included in the question.
- Multimedia content editor: LiveBeep includes a powerful multimedia content editor that allows the creation of attractive sales proposals for your products. An excellent way to improve your communication and strengthen the image of your company
- E-mail campaign manager: You can rapidly program sales campaigns taking into account the characteristic of each contact.
- B2C e-mail manager: Designed specifically for e-commerce, with predefined responses and a content manager.
- Web ad scheduler: Flexible and easy to use, it allows you to carry out marketing campaigns on your website and promote your products based on the customerís profile.
- Campaign tracker and stats panel: You can track your site’s activity and determine the effectiveness of your online marketing campaigns. Reproduce the navegation of your visitors in real time!
- Other features: LiveBeep makes your commercial site more powerful. Create your LiveBeep account today and discover all the features included in our software.
- With LiveBeep you will significantly increase the sales of your on-line business. We offer you an innovative solution to improve sales processes and gain more customers.
- Our versatile and smart proactive invitation system doubles the conversion rate obtained with similar services.
- LiveBeep is more than a live chat. It is a comprehensive solution for the e-commerce. Try it free!
- Do I have to install any software on my computer?
No. LiveBeep is a Saas service (Software as a Service). The whole software and associated data are centrally hosted on the cloud.
- Can I customize chat/e-mail invitations?
Yes, you can set your corporate colors and logo not only in the invitations, but also in the whole promotional and communication material generated by LiveBeep: web ads, multimedia contents, commercial e-mails, etc.
- Do I have to be online in order to attract new customers?
Not necessarily. When you are online and Available (online status), visitors can chat with you. When you are offline or Not available (online status), visitors can contact through e-mail. LiveBeep invitations work 24/7.
- Can I be logged in but appear as not available for chat?
Yes, you just turn your online status to Not available.
- How do I know if I receive an e-mail through LiveBeep?
Every e-mail contact generates a notification on your personal e-mail address so you can answer it in real time from a PC, tablet or smartphone. You don’t have to be logged in to answer to your visitors.
- Is it possible to manage different domains from the same account?
Absolutely. There are no restrictions on the number of active domains.
- Can I deactivate proactive invitations on my website momentarily without removing the plugin or closing my LiveBeep account?
Yes, you can activate/deactivate invitations whenever you want. You can also set specific operating hours for invitations.
- Can I synchronize contacts info generated by LiveBeep with external CRMs?
Yes, you can synchronize your CRM, though you should do it through a GET request.
- Why should I choose LiveBeep instead of other live chat solutions?
- Is it free to use?
The LiveBeep plugin comes with a free limited account designed for WordPress users. If your business needs the full service, you can upgrade your account anytime.
- Something goes wrong! LiveBeep is not working on my site!
We will be happy to give you assistance! Visit http://livebeep.com or send us an email at email@example.com and we will guide you through the whole installation process.
- I tried LiveBeep and it is not what I needed. How can I remove LiveBeep from my site?
You have to simply remove LiveBeep plugin from your WordPress dashboard.
Officially WP 4.7 compliant. Fixed minor bug, updated readme text as well.
Officially WP 3.8 compliant. Fixed minor bug, updated readme text as well.
Updated readme.txt to add more FAQ, installation video tutorial, new screenshots. No other changes.
- Initial release