This plugin adds Jitbit Help Desk widget to every page of your WordPress blog.
To use this plugin you need to register a Jitbit Help Desk account. You can register for a free trial here: https://www.jitbit.com/hosted-helpdesk/trial/ It takes only 10 seconds and does not require a credit card.
After the registration, you will get your own Help Desk URL ("XXX.jitbit.com"), you will need it to make this plugin work.
Also please note that all communication between your WordPress site and Jitbit servers is secured with SSL.