Jilt for Easy Digital Downloads

Description

Jilt abandoned cart recovery app helps your eCommerce store recover lost revenue due to cart abandonment. This plugin connects Jilt to Easy Digital Downloads, letting you track when carts are abandoned, then send recovery emails to encourage the customers who abandoned these carts to complete the purchase.

Jilt has already helped merchants recover over $23,000,000 in lost revenue! You can set up as many campaigns and recovery emails as you’d like, and customize the text and design of every email sent.

Track Abandoned Carts

Jilt will track all abandoned carts in your EDD store, capturing email addresses for customers where possible. This lets you see how many customers enter your purchasing flow, but then leave without completing the order.

You can then send recovery emails to these customers to encourage them to complete their purchases, recovering revenue that would otherwise be lost to your store.

Recover Lost Revenue

Once Jilt tracks an abandoned cart, you can use your campaigns and recovery emails to save this lost revenue. A campaign is a collection of recovery emails that can be sent after the cart is abandoned. You can set up as many emails within a campaign as you’d like (e.g., send 3 recovery emails per abandoned cart).

You can also set up as many campaigns as you want – create a dedicated series of recovery emails for holidays, sales, or other company events.

Built for Site Performance

This plugin sends details on all abandoned carts to the Jilt app rather than storing them in your site’s database. This ensures that you can track data over time and get valuable insights into cart abandonment and recovery, while your site stays speedy and doesn’t get bogged down with tons of abandoned cart data.

Jilt for EDD is built and maintained jointly by SkyVerge and the Easy Digital Downloads team. Jilt for EDD is great for merchants small and large alike, and is built to scale as large as your store can.

More Details

Translators: the plugin text domain is: jilt-for-edd

Screenshots

  • Get your Jilt Secret Token (click your email > "Edit Account" in the Jilt app)
  • Enter the secret token in the plugin's settings
  • Set up your campaigns in the Jilt app to start recovering lost sales!

Installation

  1. Install the plugin – you can do one of the following:

    • (Recommended) Search for “Jilt for EDD” under Plugins > Add New
    • Upload the entire jilt-for-edd folder to the /wp-content/plugins/ directory.
    • Upload the .zip file with the plugin under Plugins > Add New > Upload
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

  3. Click the “Configure” plugin link or go to Downloads > Settings > Extensions > Jilt to add your Jilt API keys, connecting your account to EDD.

  4. Save your settings!

FAQ

Installation Instructions
  1. Install the plugin – you can do one of the following:

    • (Recommended) Search for “Jilt for EDD” under Plugins > Add New
    • Upload the entire jilt-for-edd folder to the /wp-content/plugins/ directory.
    • Upload the .zip file with the plugin under Plugins > Add New > Upload
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

  3. Click the “Configure” plugin link or go to Downloads > Settings > Extensions > Jilt to add your Jilt API keys, connecting your account to EDD.

  4. Save your settings!

Do I need anything else to use this plugin?

Yes, a Jilt account (free) is required to recover abandoned carts for your Easy Digital Downloads store. You can learn more about Jilt here.

When is a cart “abandoned”?

A cart is considered abandoned if a customer has added items to the cart, but has not checked out or shown any cart activity for at least 15 minutes (i.e. adding more items). At this point, Jilt starts the timers for your recovery emails.

Which customers will be emailed?

Any logged in customer who abandons a cart will receive recovery emails from Jilt. Any guest customer who has entered a full, valid email address in the checkout process will also be sent recovery emails.

Can I include unique discount codes in my recovery emails?

Yes! Jilt can automatically create unique discount codes and include them in your recovery emails. This gives you a proven and powerful means of increasing conversion rates and recovering more orders!

Reviews

Easy setup

The plugin and cart recovery emails only took a few minutes to set up. For the minimal time invested, I’ll be able to start recovering abandoned carts without much effort.

When I needed to make a change to my emails, their customer support not only was there to help make the change, they actually made the changes for me, to all 9 email templates I had.

Top notch support, and a great service!

Well worth the small amount of time to set it up

I was a little skeptical that Jilt would actually make a difference, as I didn’t even really know how exactly how many people were hitting the checkout point then abandoning.

In less than a week of setting it up (which was super easy with their Easy Digital Downloads integration) and their default sequence, I’m already recovering 28.6% of abandoned orders. And they’re support has been amazing for any questions that I’ve had.

Highly recommended!

Every eCommerce sites need it

Jilt is simply perfect, very very simple to set up and use, just a few minutes to run it.
The support is great and solves the problems very quickly.
I was looking for a plugin that was fully compatible with Easy Digital Downloads, I’m very happy to have found it.
If you have an eCommerce website, Jilt is the required tool to recover abandoned cart.

Fantastic service.

We have seen between $500 & $1000 a month in recovered revenue that we wouldn’t have had otherwise.

Support has also been top notch and they are constantly evolving the product with new features & improvements.

Great Plugin

We are looking for a plugin for EDD for abandoning the checkout and found Jilt. The plugin works as intended. Super easy to setup and support was FANTASTIC!!!

Read all 11 reviews

Contributors & Developers

“Jilt for Easy Digital Downloads” is open source software. The following people have contributed to this plugin.

Contributors

“Jilt for Easy Digital Downloads” has been translated into 1 locale. Thank you to the translators for their contributions.

Translate “Jilt for Easy Digital Downloads” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

2017-05-19 – version 1.1.1

  • Tweak – Preferred HTTP Request method transport can be specified in the edd_jilt_http_request_args filter
  • Fix – Bug with recreating sessions for certain logged in customers

2017-04-25 – version 1.1.0

  • Feature – Support for dynamic recovery discounts
  • Tweak – Remove Jilt Staging setting
  • Tweak – Additional logging level for easier troubleshooting
  • Tweak – x-jilt-shop-domain header is now included in all Jilt API requests
  • Tweak – Better handling of staging/dev migrations
  • Tweak – Removing the configured secret key or deactivating the plugin now signals the Jilt app to pause any active recovery campaigns

2016-12-01 – version 1.0.2

  • Fix – Fix an issue where the total discount amount sent to Jilt could be incorrect
  • Fix – Fix incorrect currency when an payment is placed via off-site payment gateways
  • Fix – Avoid errors when following a recovery link for a a previously deleted order
  • Tweak – Improve how API requests to Jilt are sent for improved stability and compatibility with different server environments

2016-11-25 – version 1.0.1

  • Fix – Fix issues with some payments placed via off-site payment gateways (like PayPal) incorrectly being marked as recoverable in Jilt
  • Tweak – Recovered payments placed via an offsite payment gateway (like PayPal) are more clearly linked to the original abandoned payment
  • Misc – Updated public JS API to support setting customer data prior to a visitor starting the checkout process

2016-11-09 – version 1.0.0

  • Initial release!