Jilt for Easy Digital Downloads

Description

Jilt is built from the ground up to help your store increase sales. This plugin connects Jilt to Easy Digital Downloads to bring powerful, automated lifecycle emails to your store.

A complete abandoned cart solution

Jilt abandoned cart recovery solution helps your eCommerce store recover lost revenue due to cart abandonment. This plugin will track when carts are abandoned on your store and send that data to Jilt. You can then send recovery emails to encourage the customers who abandoned these carts to complete the purchase.

Jilt has already helped merchants recover over $25,000,000 in lost revenue! You can set up as many campaigns and recovery emails as you’d like, and customize the text and design of every email sent.

Track abandoned carts

Jilt will track all abandoned carts in your EDD store, capturing email addresses for customers where possible. This lets you see how many customers enter your purchasing flow, but then leave without completing the order.

You can then send recovery emails to these customers to encourage them to complete their purchases, recovering revenue that would otherwise be lost to your store.

Recover lost revenue

Once Jilt tracks an abandoned cart, you can use your campaigns and recovery emails to save this lost revenue. A campaign is a collection of recovery emails that can be sent after the cart is abandoned. You can set up as many emails within a campaign as you’d like (e.g., send 3 recovery emails per abandoned cart).

You can also set up as many campaigns as you want – create a dedicated series of recovery emails for holidays, sales, or other company events.

Send automated post-purchase follow ups

Jilt’s post-purchase follow up emails help you increase repeat sales. You’ve worked hard to gain new customers, so make the most of them! Send automated post-purchase emails once orders are completed to encourage leaving a review, providing feedback, or purchasing again.

Built for site performance

This plugin sends details on all orders and abandoned carts to the Jilt app rather than storing them in your site’s database. This ensures that you can track data over time and get valuable insights into cart abandonment and recovery, while your site stays speedy and doesn’t get bogged down with tons of abandoned cart data.

Jilt for Easy Digital Downloads is built and jointly maintained by SkyVerge, expert eCommerce developers, and the Easy Digital Downloads team. Jilt for EDD is great for merchants small and large alike, and is built to scale as large as your store can.

More Details

Requires EDD 2.7.7+, tested up to EDD 2.9.0

Translators: the plugin text domain is: jilt-for-edd

Screenshots

  • Connect your store to Jilt with a couple clicks
  • Configure plugin settings once you're connected
  • Set up your campaigns in the Jilt app to start increasing sales!

Installation

  1. Install the plugin – you can do one of the following:

    • (Recommended) Search for “Jilt for EDD” under Plugins > Add New
    • Upload the entire jilt-for-edd folder to the /wp-content/plugins/ directory.
    • Upload the .zip file with the plugin under Plugins > Add New > Upload
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

  3. Click the “Configure” plugin link or go to Downloads > Settings > Extensions > Jilt to connect your store to Jilt.

FAQ

Installation Instructions
  1. Install the plugin – you can do one of the following:

    • (Recommended) Search for “Jilt for EDD” under Plugins > Add New
    • Upload the entire jilt-for-edd folder to the /wp-content/plugins/ directory.
    • Upload the .zip file with the plugin under Plugins > Add New > Upload
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

  3. Click the “Configure” plugin link or go to Downloads > Settings > Extensions > Jilt to connect your store to Jilt.

Do I need anything else to use this plugin?

Yes, a Jilt account (free) is required to recover abandoned carts for your Easy Digital Downloads store. You can learn more about Jilt here.

When is a cart “abandoned”?

A cart is considered abandoned if a customer has added items to the cart, but has not checked out or shown any cart activity for at least 15 minutes (i.e. adding more items). At this point, Jilt starts the timers for your recovery emails.

Which customers will be emailed for abandoned carts?

Any logged in customer who abandons a cart will receive recovery emails from Jilt. Any guest customer who has entered a full, valid email address in the checkout process will also be sent recovery emails.

When will post-purchase emails be sent?

The post purchase trigger is for order completion, as this tells us your store is “done” with the order. Once an order is marked “completed”, Jilt will schedule post-purchase emails on the schedule you’ve configured in your campaign.

Can I include unique discount codes in my recovery emails?

Yes! Jilt can automatically create unique discount codes and include them in your recovery emails. This gives you a proven and powerful means of increasing conversion rates and recovering more orders!

Reviews

Great plugin / service

I have only used it a few short days, but I am already seeing the value in it. The support staff are extremely supportive and helpful. And fast to respond too!

Slightly painful setup but stellar support

I’ve been setting this up for EDD, had an initial issue after I restored my site from Vaultpress, then with images not showing up in the emails. Really exceptional support though, well explained emails, no tedious ticket system and a solution to both issues. Too early to tell how the cart recovery it will benefit me, but a refreshing support experience. Bernie

Great functionality, easy to use

Easy to use and implement.
A must in any webshop site.
The way pricing works is the perfect approach, use it for free, and when you start seeing that it recover sales, start to pay.

Jilt is AWESOME! Excellent Plugin and Service!

Jilt is nothing short of awesome! My brother and I own SlickRemix which makes WordPress plugins. We saw the Jilt logo on WordCamp Miami’s website under sponsors and decided to look into it. We signed up for the free trial and installed this plugin. In the first day we recovered over $250 in sales that we may have never gotten! The service is an excellent price and has already proven to pay for itself and well beyond for us.

We also got the opportunity at WordCamp Miami to meet some of the team and they were super friendly and helpful! They have followed up with us and really seem to have it together on giving top notch support!

If you sell products and don’t install this plugin and sign up for their service right now then you could be missing out on recovering sales as you read this!

– The SlickRemix Team

Good Plugin

Convert up to 40 abandonment cart customers for free each month when using this plugin. Also, the UI is really simple and friendly.

Read all 28 reviews

Contributors & Developers

“Jilt for Easy Digital Downloads” is open source software. The following people have contributed to this plugin.

Contributors

“Jilt for Easy Digital Downloads” has been translated into 1 locale. Thank you to the translators for their contributions.

Translate “Jilt for Easy Digital Downloads” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

2018.08.09 – version 1.4.2

  • Fix – Bug preventing some carts from being sent to Jilt in certain site configurations

2018.07.31 – version 1.4.1

  • Fix – Bug when upgrading to 1.4.0 during an existing oauth token refresh

2018.07.30 – version 1.4.0

  • Feature – Support Jilt communication via the EDD REST API
  • Tweak – Improved support for WP Multisite Directory installs
  • Tweak – Move Jilt settings to a dedicated top-level page
  • Tweak – Encrypt cart/order data sent over the Jilt REST API
  • Tweak – Show log threshold setting even if store is not connected to Jilt
  • Tweak – Perform Jilt REST API requests from client browser as much as possible for improved performance
  • Fix – Ensure to display the right link to the Jilt shop dashboard in the plugin settings page
  • Misc – Require PHP 5.4 or newer

2018-05-25 – version 1.3.3

  • Tweak – Customers can be shown a notice informing them about data collected for sending cart reminders
  • Tweak – Customers can opt-out of data collection for sending cart reminders
  • Tweak – Customers can now be asked at checkout for consent to send marketing emails

2018-04-24 – version 1.3.2

  • Fix – Ensure OAuth token refresh request is properly handled

2018-03-30 – version 1.3.1

  • Fix – Some orders were not marked as placed in Jilt

2018-03-28 – version 1.3.0

  • Feature – Add support for connecting to Jilt with one click. Hello, super-simple signup!
  • Feature – More emails, more recoveries: enable add-to-cart popovers to collect email addresses when items are added to the cart.
  • Feature – Add an admin tool for clearing Jilt connection data
  • Feature – Add Jilt data to System Status
  • Feature – Massive performance improvement when creating & updating order data
  • Tweak – Improved API request logging
  • Fix – Use currency ISO code IRR for Iranian Rial in place of non-standard code RIAL used by EDD

2018-01-25 – version 1.2.0

  • Feature – Product bundles are now fully supported in recovery emails for improved formatting
  • Feature – Sends product prices inclusive of taxes to Jilt when appropriate
  • Feature – Reduce checkout friction by enabling post-checkout account registration – guests can register with one click after placing an order
  • Feature – Payment fees are now supported for wider plugin compatibility in recovery emails
  • Tweak – Downloadable file data for purchases is sent to Jilt to prepare for post-purchase follow ups
  • Tweak – Support for UTM parameters in the cart recovery URL, track all the things!
  • Tweak – Orders endpoint added to integration API to improve reliability of order status tracking
  • Tweak – Chosen payment method is included in Jilt API requests from checkout page to improve cart regeneration
  • Tweak – Billing address is included in Jilt API requests from checkout page for use in recovery emails

2017-05-19 – version 1.1.1

  • Tweak – Preferred HTTP Request method transport can be specified in the edd_jilt_http_request_args filter
  • Fix – Bug with recreating sessions for certain logged in customers

2017-04-25 – version 1.1.0

  • Feature – Support for dynamic recovery discounts
  • Tweak – Remove Jilt Staging setting
  • Tweak – Additional logging level for easier troubleshooting
  • Tweak – x-jilt-shop-domain header is now included in all Jilt API requests
  • Tweak – Better handling of staging/dev migrations
  • Tweak – Removing the configured secret key or deactivating the plugin now signals the Jilt app to pause any active recovery campaigns

2016-12-01 – version 1.0.2

  • Fix – Fix an issue where the total discount amount sent to Jilt could be incorrect
  • Fix – Fix incorrect currency when an payment is placed via off-site payment gateways
  • Fix – Avoid errors when following a recovery link for a a previously deleted order
  • Tweak – Improve how API requests to Jilt are sent for improved stability and compatibility with different server environments

2016-11-25 – version 1.0.1

  • Fix – Fix issues with some payments placed via off-site payment gateways (like PayPal) incorrectly being marked as recoverable in Jilt
  • Tweak – Recovered payments placed via an offsite payment gateway (like PayPal) are more clearly linked to the original abandoned payment
  • Misc – Updated public JS API to support setting customer data prior to a visitor starting the checkout process

2016-11-09 – version 1.0.0

  • Initial release!