Jilt for Easy Digital Downloads

Description

The Jilt abandoned cart recovery app helps your eCommerce store recover lost revenue due to cart abandonment. This plugin connects Jilt to Easy Digital Downloads, letting you track when carts are abandoned, then send recovery emails to encourage the customers who abandoned these carts to complete the purchase.

Jilt has already helped merchants recover over $14,000,000 in lost revenue! You can set up as many campaigns and recovery emails as you’d like, and customize the text and design of every email sent.

Track Abandoned Carts

Jilt will track all abandoned carts in your EDD store, capturing email addresses for customers where possible. This lets you see how many customers enter your purchasing flow, but then leave without completing the order.

You can then send recovery emails to these customers to encourage them to complete their purchases, recovering revenue that would otherwise be lost to your store.

Recover Lost Revenue

Once Jilt tracks an abandoned cart, you can use your campaigns and recovery emails to save this lost revenue. A campaign is a collection of recovery emails that can be sent after the cart is abandoned. You can set up as many emails within a campaign as you’d like (e.g., send 3 recovery emails per abandoned cart).

You can also set up as many campaigns as you want – create a dedicated series of recovery emails for holidays, sales, or other company events.

Built for Site Performance

This plugin sends details on all abandoned carts to the Jilt app rather than storing them in your site’s database. This ensures that you can track data over time and get valuable insights into cart abandonment and recovery, while your site stays speedy and doesn’t get bogged down with tons of abandoned cart data.

Jilt for EDD is built and maintained jointly by SkyVerge and the Easy Digital Downloads team. Jilt for EDD is great for merchants small and large alike, and is built to scale as large as your store can.

More Details

Screenshots

  • Get your Jilt Secret Token (click your email > "Edit Account" in the Jilt app)
  • Enter the secret token in the plugin's settings
  • Set up your campaigns in the Jilt app to start recovering lost sales!

Installation

  1. Install the plugin – you can do one of the following:

    • (Recommended) Search for “Jilt for EDD” under Plugins > Add New
    • Upload the entire jilt-for-edd folder to the /wp-content/plugins/ directory.
    • Upload the .zip file with the plugin under Plugins > Add New > Upload
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

  3. Click the “Configure” plugin link or go to Downloads > Settings > Extensions > Jilt to add your Jilt API keys, connecting your account to EDD.

  4. Save your settings!

FAQ

Installation Instructions
  1. Install the plugin – you can do one of the following:

    • (Recommended) Search for “Jilt for EDD” under Plugins > Add New
    • Upload the entire jilt-for-edd folder to the /wp-content/plugins/ directory.
    • Upload the .zip file with the plugin under Plugins > Add New > Upload
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

  3. Click the “Configure” plugin link or go to Downloads > Settings > Extensions > Jilt to add your Jilt API keys, connecting your account to EDD.

  4. Save your settings!

Do I need anything else to use this plugin?

Yes, a Jilt account (paid) is required to recover abandoned carts for your Easy Digital Downloads store. You can learn more about Jilt here. You can try Jilt for 14 days for free! Your trial will start as soon as you recover your first abandoned cart.

When is a cart “abandoned”?

A cart is considered abandoned if a customer has added items to the cart, but has not checked out or shown any cart activity for at least 15 minutes (i.e. adding more items). At this point, Jilt starts the timers for your recovery emails.

Which customers will be emailed?

Any logged in customer who abandons a cart will receive recovery emails from Jilt. Any guest customer who has entered a full, valid email address in the checkout process will also be sent recovery emails.

Can I include unique discount codes in my recovery emails?

Yes! Starting with version 1.1.0 Jilt can automatically create unique discount codes and include them in your recovery emails. This gives you a proven and powerful means of increasing conversion rates and recovering more orders!

Reviews

Great, fast, easy to set-up

I haven’t tested any other cart recovery tools so I have nothing to compare it to. However, since I’ve registered my account on Jilt I’ve never even thought about checking out any of their competitors. It does everything I need, and in a user-friendly way.

Have already achieved a cart recovery rate between 10-20%.

Keep up the good work!

Thanks,
Cristian.

Great plugin with fantastic support!

We use Jilt to recover abandoned carts for the premium WordPress plugins we sell using Easy Digital Downloads. I have used other abandoned cart plugins before (for WooCommerce instead of EDD) and find the Jilt software much more user-friendly.

The Jilt control panel is modern-looking and easy to use. You can create several abandoned cart emails which are automatically sent to anyone who has entered their email address during the checkout process. You can easily track which emails have been sent and which have been recovered.

In the 4 months we have been using Jilt, it has recovered 36 orders at a total value of $1,653.65. This is 32% of abandoned orders, which is pretty good. We have paid Jilt $116, so it has made us $1,537.65.

I have contacted Jilt’s support several times, for example to request new features. Each time, I have received an incredibly personal and professional response directly from one of their developers. They are open and honest about the way they do business and bend over backwards to accommodate my requests and listen to feedback. For example, they have consulted me about a new feature they are developing to automatically create coupon codes to entice people back (and they even provided a handy workaround for me to use until it’s released).

The best thing about Jilt is the free trial. When I signed up, the deal was that you only pay when they actually recover an abandoned cart for you, so you can’t lose!

Easy and Effective

We decided to give cart recovery a go a couple of months ago and we tried a couple of options before settling on Jilt for Easy Digital Downloads.

It was super easy to set up and has great customisation options for the cart recovery emails themselves. It was very easy to get help from their team. Both Beka and Justin were there every time we needed them, plus they’re always open to suggestions and are constantly looking for ways to improve Jilt.

We’ve managed to maintain a solid percentage of carts recovered in the first two months, and we look forward to keep improving that in the near future 🙂

Read all 4 reviews

Contributors & Developers

“Jilt for Easy Digital Downloads” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2017-05-19 – version 1.1.1

  • Tweak – Preferred HTTP Request method transport can be specified in the edd_jilt_http_request_args filter
  • Fix – Bug with recreating sessions for certain logged in customers

2017-04-25 – version 1.1.0

  • Feature – Support for dynamic recovery discounts
  • Tweak – Remove Jilt Staging setting
  • Tweak – Additional logging level for easier troubleshooting
  • Tweak – x-jilt-shop-domain header is now included in all Jilt API requests
  • Tweak – Better handling of staging/dev migrations
  • Tweak – Removing the configured secret key or deactivating the plugin now signals the Jilt app to pause any active recovery campaigns

2016-12-01 – version 1.0.2

  • Fix – Fix an issue where the total discount amount sent to Jilt could be incorrect
  • Fix – Fix incorrect currency when an payment is placed via off-site payment gateways
  • Fix – Avoid errors when following a recovery link for a a previously deleted order
  • Tweak – Improve how API requests to Jilt are sent for improved stability and compatibility with different server environments

2016-11-25 – version 1.0.1

  • Fix – Fix issues with some payments placed via off-site payment gateways (like PayPal) incorrectly being marked as recoverable in Jilt
  • Tweak – Recovered payments placed via an offsite payment gateway (like PayPal) are more clearly linked to the original abandoned payment
  • Misc – Updated public JS API to support setting customer data prior to a visitor starting the checkout process

2016-11-09 – version 1.0.0

  • Initial release!