Intercom

Description

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It’s a customer communication platform with a suite of integrated products for every team – including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

With this plugin, you can add the Intercom Messenger to your website in just a few clicks and start chatting to customers and visitors to your website right away.

Your logged-in customers will be tracked in Intercom as users, and visitors who aren’t customers (or aren’t logged in) will be tracked as leads.

Installation

Installing Intercom on your WordPress site takes just a few minutes.

You can find full instructions on signing up and installing Intercom using the WordPress plugin here.

If you’re already an Intercom customer, you can also find instructions in the in-app setup guide or app store. The first thing you’ll need to do is install and activate the plugin – you must be using WordPress v4.2.0 or higher and have the ability to install plugins in order to use this method.

Note: This plugin injects a Javascript snippet on your website frontend containing dynamic user data. Some caching solutions will cache entire pages and should not be used with this plugin. Doing so may cause conversations to be delivered to the wrong user.

Reviews

March 25, 2018
I've installed Intercom at two sites now using this plugin, and have found it to work quite smoothly, though customizing the "launcher" beyond shape and color requires working with the javascript API, which is not currently facilitated by the plugin.
Read all 12 reviews

Contributors & Developers

“Intercom” is open source software. The following people have contributed to this plugin.

Contributors

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Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.