Hyoka

Description

Hyoka is a WooCommerce extension that helps store owners collect customer reviews, manage moderation workflows, reply publicly, and display social proof across product pages and the wider storefront.

The plugin combines review collection, email automation, customizable display widgets, and import tools in a single admin experience. Product reviews, store reviews, visitor replies, and user-generated media can be managed from one dashboard.

Hyoka works with WooCommerce orders, products, and customers. Review request emails can be sent automatically after purchase or manually to selected buyers. Customers can submit reviews on the storefront, through invite links, and with optional photo and video uploads.

The plugin includes spam and profanity filters, optional auto-approval rules, audit logging, and reporting to help merchants maintain review quality at scale.

Features

Hyoka includes review management, email automation, widgets, and import tools that can be configured independently.

• Product review collection on WooCommerce product pages
• Store reviews and public merchant replies
• Photo and video review uploads
• Review moderation (Pending, Approved, Rejected, Spam)
• Bulk review actions and CSV export
• Merchant replies to product and store reviews
• Visitor replies on store review threads
• Review request email automation after completed orders
• Manual review request emails
• Customizable email templates and submission forms
• Follow-up and media reminder emails
• Review confirmation and reply notification emails
• Admin notification emails for new reviews and questions
• Spam and profanity keyword filtering
• Auto-approve reviews by minimum star rating
• Verified purchase badge support
• Dashboard with review growth, ratings, and activity metrics
• Display widgets with visual style editor
• CSV, Judge.me, and Yotpo review imports
• Shortcode support for widgets and review forms
• Secure tokenized review invite and media upload links
• Responsive storefront layouts

Each area can be configured separately to match your store’s review program and branding.

Review Collection

Customers can leave product reviews directly on WooCommerce product pages using the built-in review form widget.

Supported review content includes:

• Star ratings
• Review title and written feedback
• Optional reviewer name, email, and location fields
• Photo uploads
• Video uploads

The submission form can be customized from the admin, including field visibility, button text, colors, and media upload options.

Reviews submitted on the storefront can be held for moderation before appearing publicly, depending on your automation and approval settings.

Product Reviews

The Product Reviews area in the admin provides tools to browse, filter, search, and moderate reviews tied to WooCommerce products.

Supported capabilities include:

• Filter by rating, status, and sort order
• Approve, reject, or mark reviews as spam
• Edit review content and status
• Reply to customers from the admin
• View audit history for review changes
• Bulk status updates and bulk delete
• Export reviews to CSV

Product reviews can include text, star ratings, and attached media. Verified purchase indicators can be shown when enabled in settings.

Store Reviews & Replies

Hyoka supports store-level reviews and testimonials in addition to individual product reviews.

Store reviews can be managed separately from product reviews, including:

• Store review moderation
• Public merchant replies
• Visitor reply threads
• Status management for replies

This helps merchants collect broader brand feedback while keeping product-specific reviews organized by SKU.

Email Automation

Hyoka can automatically email customers after a completed WooCommerce purchase to request a product review.

Automation features include:

• Configurable delay after order completion
• Enable or disable scheduled review requests independently from manual sends
• Custom email subject, heading, body, and layout blocks
• Brand colors, fonts, and button styling
• Reminder emails for customers who have not yet reviewed
• Media reminder emails encouraging photo or video uploads
• Review confirmation emails after submission
• Reply notification emails when merchants respond

Email templates can be edited in the admin using a visual template builder with separate layouts for review requests, reminders, confirmations, and notifications.

Manual Review Requests

In addition to automated emails, merchants can send review requests manually to selected customers from the admin.

Manual request tools include:

• Customer search and filtering
• Send review request to individual purchase rows
• View sent email history for manual and automated sends
• Track delivery status for outbound messages

Manual sends use the same email templates and submission form settings as automated campaigns.

Submission Form & Invite Pages

Customers can submit reviews through storefront forms and secure invite links sent by email.

Invite and form features include:

• Custom form title and submit button text
• Primary color and field visibility controls
• Optional photo and video upload fields
• Tokenized review invite URLs
• Dedicated media upload page for post-review photo and video attachments
• Saved settings applied at send time for emails and invite pages

Submission form settings are shared across widgets, invite pages, and email-driven review flows.

Moderation & Quality Controls

Hyoka includes tools to help maintain review quality before content is published on the storefront.

Available controls include:

• Pending, Approved, Rejected, and Spam statuses
• Spam keyword filtering
• Profanity keyword filtering
• Auto-approve reviews that meet a minimum star rating
• Audit log details for review edits and status changes
• Optional verified purchase badge display

Moderation rules can be combined with email automation so new submissions are filtered or approved according to your store policy.

Dashboard & Reporting

The Hyoka dashboard provides an overview of review program performance.

Dashboard metrics include:

• Total reviews
• Average rating
• Conversion rate
• Pending reviews
• Review requests sent
• Photo and video review counts
• Review growth chart
• Rating distribution
• Recent activity timeline
• Top performing products

Date ranges can be adjusted to review activity over the last 7, 30, or 90 days.

Display Widgets

Hyoka includes multiple widgets for showcasing reviews and ratings on the storefront.

Available widgets include:

• Product Review Widget
• Video Carousel
• Card Carousel
• Testimonials Carousel
• Overall Site Rating

Widgets can be placed on WooCommerce product pages or embedded on any page using shortcodes. Each widget includes a visual style editor for colors, typography, layout, and display options such as review dates, verified badges, and product names.

The Testimonials Carousel can be displayed above the site footer to highlight approved store reviews across the entire site.

Review Imports

Existing review data can be imported into Hyoka from common sources.

Supported import providers include:

• CSV / Excel spreadsheet
• Judge.me exports
• Yotpo exports

Import tools support product matching by product ID, SKU, or handle, column mapping, batch processing, and status preservation where available from the source export.

This helps merchants migrate reviews when moving to Hyoka or consolidating review data from another platform.

WooCommerce Compatibility

Hyoka is built as an extension for WooCommerce and integrates with standard store workflows.

Supported compatibility includes:

• WooCommerce products and orders
• Completed order triggers for review requests
• Product page placements
• Shortcodes for custom page placement
• Customer purchase records for verified review context
• WooCommerce-aware product matching during imports

The plugin follows WordPress coding standards and is designed to work with properly coded WordPress themes and plugins.

Responsive Storefront Experience

Storefront widgets and review forms are designed to work across desktop, tablet, and mobile devices.

Responsive layouts are used for:

• Product review forms
• Review lists and carousels
• Video and card carousels
• Site rating summaries
• Testimonials displays

Supported Store Types

Hyoka can be used with many types of WooCommerce stores that benefit from customer reviews and social proof.

Common examples include:

• Fashion and apparel
• Beauty and cosmetics
• Electronics
• Home and furniture
• Health and wellness
• Food and beverage
• Sports and outdoor
• Pet supplies
• Automotive parts
• Books and media
• Digital and downloadable products

Review workflows, widgets, and email settings can be tailored to each catalog and customer journey.

Why Use Hyoka

Hyoka combines review collection, moderation, email outreach, widgets, and imports in one WooCommerce-focused plugin.

Instead of managing separate tools for review requests, moderation, media reviews, storefront widgets, and imports, merchants can run their review program from a single admin interface.

The plugin provides flexible email automation, customizable templates, quality controls, public reply tools, and display widgets that help turn customer feedback into trustworthy storefront social proof.