This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Get Satisfaction


GetSatisfaction plugin that will allow you to integrate with GetSatisfaction to create, manage, and display Topics and Replies.


Install Instructions

Setup PHP Environment

1. Install Pear HTTP_Request     pear install HTTP_Request-1.4.4  2. Install XML_Feed_Parser  
    pear install XML_Feed_Parser-1.0.3 

Install Plugin 1. Unzip content of 2. Copy to /wp-content/plugins 3. Activate Plugin

Setup Theme

1. Copy from the etsatisfaction plugin directory /theme directory  topic-comments.php (replies template) topic.php (single post template for topcis)  * you can customize these templates for your themes needs using   the function available in the getsatisfaction-templatetags.php 

Authorize Get Satisfaction API Access

1. Register for Get Satisfaction account at 2. Under "Account Settings" goto "API Services", reigster for an API Key 3. In WordPress Main Menu, go to "Get Satisfaction Configuration Page and you'll see 
   two paramters API KEY, API Secret enter those in and authorize  * more detailed instructions is available in the Get Satisfaction Configuration Page.             

3rd Party Library Requirements

3rd Party Libraries

[Install from PEAR] * *

pear install HTTP_Request-1.4.4 pear install XML_Feed_Parser-1.0.3

[Included] * *


Where can I get a Get Satisfaction API Key?

You must create a Get Satisfaction Account and genereate an API Key under the API Services in the user dashboard.

Contributors & Developers

“Get Satisfaction” is open source software. The following people have contributed to this plugin.

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Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.