Description
Genibar turns the knowledge your business already has into an AI agent for your
WordPress website. Upload documents, let Genibar read your website, or write Q&A —
then visitors can ask questions in plain language and get accurate answers from that
content, day and night.
Every business answers the same questions over and over: What do you charge? Do you
ship to my country? What’s the refund policy? How does this feature work? The answers
already exist — in your PDFs, your pages, your policies, your team’s heads. Genibar
gives that knowledge a voice on your website.
How is this different from other AI chatbots?
Most AI chatbots answer from the open internet. They don’t know your prices, your
policies, or your products — and when they don’t know, they guess. On your website,
a guess is a liability.
Genibar answers differently: before responding, it retrieves the relevant parts of
your content and answers from that. If your content doesn’t cover a question, it
says so instead of inventing an answer — and logs the question so you know exactly
what to add next. Your unanswered questions become your content to-do list.
Why Genibar?
- Your knowledge, not the internet’s — answers come from documents you upload
(PDF, Word, Excel, Markdown, text), pages crawled from your website, and Q&A you
write. Nothing is invented. - Instant answers for visitors — questions about products, services, pricing,
policies and documentation get answered in seconds, in natural language. - Fewer repetitive support requests — the AI handles the front line so your
team handles what actually needs a person. - Human handoff built in — visitors can ask for a person at any time. The
conversation lands in your team’s Inbox in Genibar and a human replies in the
same thread. - Lead capture — optionally ask for name, email or phone before a chat starts.
Submissions appear as leads in your dashboard with the full conversation attached. - No AI keys, no code — Genibar runs the AI for you. Install the plugin, paste
your agent key, done. No OpenAI account, no per-token bills, no theme edits.
Use cases
- Customer support — FAQs, policies, how-tos, order and shipping questions.
- E-commerce — sizing, shipping, returns: the questions that decide whether a
basket becomes an order. - Service businesses — answer “do you do X?” while you sleep, and capture the
lead. - Documentation — let users ask your docs a question instead of searching them.
- Agencies — build a separate agent per client, each on that client’s knowledge.
- Internal teams — the same agents can answer your own staff inside Genibar,
from policies, SOPs and product sheets.
How it works
- Create a free account at genibar.com.
- Add your knowledge: upload documents, crawl your website, or write Q&A.
- Create an AI agent, choose its tone and instructions, and connect the knowledge.
- Test it in the Playground — exactly as a visitor would experience it.
- Authorize your WordPress site in the portal and copy the agent key.
- Install this plugin, paste the key, and the chat appears on your site.
The plugin is the website integration layer. Your agent, its knowledge base, its
behaviour and its appearance are all managed in the Genibar portal at
https://app.genibar.com/ — changes there apply to your site instantly.
Customization
All configured in the portal, with a live preview:
- Launcher styles (icon only or icon + text), professional icons, custom launcher text
- Solid or gradient colors to match your brand
- Greeting message and suggested questions
- Operating hours with an offline message
- Optional pre-chat form (name, email, phone) for lead capture
Website authorization, in plain terms
For security, your Genibar agent only works on websites you have explicitly
authorized in your Genibar account. The key you paste into WordPress is a public
identifier, not a password — a key copied to an unauthorized site does nothing,
because Genibar refuses the session on the server. Installing the plugin does not by
itself authorize anything, the plugin stores no secrets, and uninstalling removes
only its local settings.
Genibar is free to get started — no credit card required.
Create your free Genibar account
External services
This plugin is a connector for the Genibar service (https://genibar.com). It does
nothing until you connect it to your own Genibar account.
When enabled with an agent key, your site’s front end loads the chat widget script
from app.genibar.com, and visitors’ chat messages are sent to Genibar so your AI
agent can answer them. Visitor details (name, email, phone) are only collected if
you enable a pre-chat form, and are stored in your Genibar account. The plugin
sends no data to Genibar from your WordPress admin.
Service terms: https://genibar.com/pricing · Privacy: https://genibar.com/
Screenshots
Installation
- In your Genibar portal (app.genibar.com), add and authorize your website under the agent’s integration settings, and copy the agent key shown there.
- In WordPress go to Plugins Add New, search for “Genibar”, then install and activate. (Or upload the ZIP via Plugins Add New Upload Plugin.)
- You’ll land on the Genibar setup guide. Paste your agent key, tick “Show the Genibar chat widget on this site”, and save.
- Open your website — the chat launcher appears. Ask it something your knowledge covers.
- If the widget doesn’t appear, confirm the site is on the agent’s authorized list in the portal (the setup guide has a one-click copy of your site address for this).
No coding knowledge is required at any step.
FAQ
-
What is Genibar?
-
Genibar is a platform that turns your own business knowledge — documents, website
content and written Q&A — into AI agents. This plugin connects a Genibar agent to
your WordPress website so visitors can ask it questions. -
Can the AI answer questions about my products and services?
-
Yes — that’s the point. Upload your product sheets, policies and documentation, or
let Genibar read your website. The agent answers from exactly that content. -
Can I use my own business documents?
-
Yes. PDF, Word, Excel, Markdown and plain-text files are supported, alongside
website crawling and hand-written Q&A. -
How can I add an AI chatbot to my WordPress website?
-
Create a free Genibar account, add your knowledge, create an agent, authorize your
site, then install this plugin and paste your agent key. The whole setup takes
about ten minutes and needs no code. -
Do I need my own OpenAI or AI API key?
-
No. Genibar runs the AI for you. There are no API keys to manage and no per-token
bills. -
Do I need coding knowledge?
-
No. Everything is configured through the Genibar portal and this plugin’s settings
page. -
Can I customize the chatbot’s appearance and greeting?
-
Yes — launcher style and icon, custom launcher text, solid or gradient colors, the
greeting message, and suggested questions are all configured in the portal with a
live preview. Changes apply to your site instantly. -
Where do the AI’s answers come from?
-
Only from the knowledge you connect in your Genibar account. If your content
doesn’t cover a question, the agent says it doesn’t have that information — it
never invents answers. Unanswered questions are collected so you know which
content to add. -
It’s the security model: your agent only responds on sites you’ve approved in
your Genibar account. This means nobody can copy your key onto another website and
use your agent — the server refuses the session for unauthorized domains. -
Does the plugin work on any WordPress website?
-
Any single-site WordPress installation (5.8 or newer) where you can install
plugins. Multisite is not supported in this release. -
Will it slow down my WordPress site?
-
No. The plugin adds one small script that loads asynchronously from Genibar’s
servers — your pages render exactly as before, and the chat runs in an isolated
widget that can’t conflict with your theme or other plugins. -
I toggled the widget on/off — when does it apply?
-
Within seconds, even on cached pages, and without clearing any cache. Before it
shows anything, the widget checks your site’s live setting, so cached HTML never
decides on its own — Genibar never needs to purge your page caches to turn the
chat on or off. (Note: if you see your cache being cleared right after installing
or updating the plugin, that’s your caching plugin’s own “purge on plugin update”
behaviour, not Genibar.) -
The chat widget isn’t appearing on my site
-
First check Settings Genibar: your agent key must be pasted, “Show the Genibar
chat widget on this site” must be ticked, and your site must be on the agent’s
authorized list in the Genibar portal. If all three are set and the chat still
doesn’t show for you — but it appears in a private/incognito window or a different
browser — then your browser is serving an old cached copy of the page from before
the widget was enabled. Force it to fetch a fresh copy with a hard reload:- Windows (Chrome, Edge, Firefox): press Ctrl + Shift + R (or Ctrl + F5).
- Mac (Safari): press Cmd + Option + R (Reload From Origin). On Chrome or Firefox
for Mac, press Cmd + Shift + R.
Why this happens: browsers keep a local copy of pages you visit often, so a page
you loaded before installing the plugin can linger in your own browser without the
chat script. A hard reload replaces that stale copy. It only affects your browser —
your visitors always get the current page and see the chat normally. -
The agent isn’t answering, or answers are incomplete
-
Check the knowledge, not the plugin: in the portal, use the knowledge base’s Test
Knowledge feature to see what your content can answer. If a question fails there,
the source material is missing or still processing — add or update the document
and test again. -
Is Genibar free?
-
Genibar is free to get started — no credit card required. Paid plans with higher
usage limits are coming as the platform grows. -
Does uninstalling delete my agent or conversations?
-
No. Uninstalling removes only this plugin’s local settings. Everything in Genibar
is preserved. To stop the widget for good, disconnect the site in the portal. -
Does the plugin update automatically?
-
Yes — updates are delivered through WordPress.org like any directory plugin.
Your key and settings are preserved across updates.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Genibar – AI Knowledge Base Chatbot” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Genibar – AI Knowledge Base Chatbot” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.5.1
- New: a “Rate us on WordPress.org” link on the settings page.
- Docs: added a “chat widget not appearing? try a hard reload” FAQ, and corrected the cache/toggle FAQ to match the current no-purge behaviour.
1.5.0
- Genibar no longer purges your page caches. The chat widget checks a live setting before it shows, so turning it on/off, changing your key, and deactivating all apply without any cache purge. On a brand-new connection the chat appears on already-cached pages once they refresh on their own (usually minutes).
1.4.4
- The settings page now shows the installed plugin version.
1.4.3
- The on/off switch now applies within seconds on cached pages with no cache purge: the widget checks a live, cache-busted state endpoint. Toggling no longer purges caches (only changing the key does).
1.4.2
- Fixed: turning the “Show the Genibar chat widget” switch OFF and saving now
reliably persists — an unchecked box previously left the setting unchanged.
1.4.1
- The “Show the Genibar chat widget” switch now takes effect within seconds even when
page caches serve older HTML: the widget checks the site’s live setting before it
initializes. Also guards against double-initialization on cached pages.
1.4.0
- First WordPress.org release. Refreshed listing, setup guide copy and documentation.
1.3.1
- The widget script is now registered via wp_enqueue_script (WordPress coding standards); input sanitization and readme refinements.
1.3.0
- New setup guide on the settings screen: step-by-step onboarding for first-time users, with a one-click copy of your site address for the authorized-websites list.
- After activation you land directly on the setup guide.
1.2.1
- Quieter installation: per-URL cache purging now runs silently via server headers.
1.2.0
- Stronger automatic cache purging: purge-all plus per-URL purging (home + published pages/posts), which also clears server-level LiteSpeed caches that ignore wildcard purges.
1.1.0
- Automatically purge known page caches on activation, deactivation and settings save, so the widget appears for logged-out visitors immediately.
1.0.0
- First release. Connect an authorized website to a Genibar agent via its public key.