This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

This plugin has been closed and is no longer available for download.

FireStorm Support Ticket System

Description

The FireStorm Support Ticket System is an simple, easy to use, support ticket system allowing members to easily create support tickets on your website. Tickets can be managed via the WordPress dashboard or on the front-end of your website. Ticket status and time is also integrated keeping both admins and users informed. Tickets can be categorized for easy management.

The FireStorm Support Ticket System works independent from blog comments and posts. This helps keep your blog and posts available for other use.

Related Links:

Features:

  • Easy to Use Administration & Installation
  • Flexible Customization of Ticket Status Wording
  • Ability to Provide External Links in Ticket
  • Ability to Upload JPG Image Files in Ticket
  • Ticket Categorization
  • SEO Friendly

Installation

  1. Move the plugin directory to your wp-content/plugins directory.
  2. Activate the plugin in the ‘Plugins’ section in your WordPress administration. The plugin will automatically create the needed WordPress Page.

Contributors & Developers

“FireStorm Support Ticket System” is open source software. The following people have contributed to this plugin.

Changelog

Version 1.02

  • Now displays last updated time and date
  • Fix ticket counter in admin bar
  • Corrected link in admin bar to go to ticket management
  • Misc. fixes
  • Security updates

Version 1.01

  • Misc. Bug Fixes

Version 1.00

  • Initial Launch