This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Freshdesk for WordPress


If you’ve used Freshdesk before then you know how awesome it is as both a support ticket system and a community forum. The only problem is that now your users have to remember one more username and password just to access those new features. What’s the solution? Freshdesk Remote Authentication!

You can configure your WordPress based website and Freshdesk to work together in perfect harmony to give your users the gift of one less username/password combination to remember.

Please report any bugs you find via

If you love the plugin, please consider rating it and clicking on “it works” button.


The plugin is simple to install:

  1. Download the latest version of Freshdesk from the WordPress Plugin Directory.
  2. Unzip
  3. Upload plugin-template directory to your /wp-content/plugins directory
  4. Go to the plugin management page and activate the plugin
  5. You now have a link in your WordPress admin menu under “Settings” named Freshdesk, go to that page and follow the instructions!


Take a look at the official “Freshdesk for WordPress” FAQ.

You can also visit the support center and start a discussion if needed.


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Contributors & Developers

“Freshdesk for WordPress” is open source software. The following people have contributed to this plugin.




  • Code cleanup


  • Escaping data before outputting to the screen


  • Added spanish translation – Thanks to @MariaRamos of @WebHostingHub


  • Added a filter ‘freshdesk_installed’ to if its activated.


  • Support URL update


  • Icons & Banner Updated


  • First version with support for single sign on with freshdesk