WordPress.org

Plugin Directory

FrescoChat - Live Chat

Powerful, affordable and most loved Live Chat solution for everyone.

Live Chat solution based on Jabber. Install any IM app on mobile devices and chat with your website visitors on the go.

Some of our features:

  • Use with any IM / Jabber ready app on Desktop or Mobile like Pidgin, Adium, Apple Messages / iChat, IM+, Gibberbot, etc.
  • Multiple concurrent live chats (based on your plan)
  • Transfer live chats between agents
  • Agent to agent chat
  • Trigger Rules: Decide on which pages you send custom invites to your visitors
  • Departments: Group agents into departments
  • Queues: When all agents are busy, visitors enter a queue and they are updated on their position in the line.
  • Offline Messages: If no agent is online, visitor can leave a message.
  • Send live chat transcript to visitor's email
  • Live Chat transcript to account owner
  • Facebook integration: Install FrescoChat Live Chat on your Facebook business page as a tab
  • Smart chat routing: live chat requests are sent to the least occupied agent. If he doesn't reply in time, the request is sent to the next available agent. Never loose a live chat session!
  • View live chat History: View past live chat sessions from the visitor you are chatting with
  • Search live chat archive: Search, view and export all your live chat sessions
  • Google Analytics integration: Track FrescoChat Page Views and Events in your Google Analytics account
  • Integrate social media channels: invite your visitors to like your Facebook page, follow you on Twitter and add your Google+ page to their circles.
  • IP Blocking: Block the visitor’s IP to keep this person from starting a new chat again.
  • Avatar and agent information
  • Gravatar.com integration: Use your current Gravatar Profile
  • Eye Catcher Image: Use our default eye catcher images or set you own one.
  • Mutliple chatbox themes to choose from
  • Chat bar styles and customization
  • Full translation and localization: You may customize and translate every text displayed on the chatbox
  • Automatic online / offline status: Set your status directly on your IM app and choose if you want to be online when your status is away or busy.
  • Custom online / offline images: If you dont want to use the default chatbar, you can set your own images
  • Use FrescoChat Widget: You can install FrescoChat chatbar in a static position (default behavior) or use the included widget on any selected widget area.
  • Customize mobile behavior: FrescoChat detects when the visitor is on a mobile device and optimizes its behavior. Several options to customize
  • Jabber compatible: Use your current Jabber IM account
  • Stay connected from multiple devices and manage device priorities
  • Manage multiple accounts from a centralized control panel:
  • Use the same IM account across multiple FrescoChat accounts:
  • Sound Alerts - Persistent chatbox across website navigation - Open Chatbox in new browser window - Draggable chatbox - Customizable chatbox size -Hide chatbar when offline

Requires: 2.7 or higher
Compatible up to: 4.2.1
Last Updated: 2015-5-4
Active Installs: 1,000+

Ratings

4.7 out of 5 stars

Support

1 of 1 support threads in the last two months have been resolved.

Got something to say? Need help?

Compatibility

+
=
Not enough data

1 person says it works.
0 people say it's broken.

100,1,1 100,6,6
100,1,1 100,1,1
100,1,1
100,2,2 100,3,3 100,2,2 100,1,1
100,1,1
100,1,1
100,1,1 100,1,1
100,1,1
100,1,1