This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

DW Knowledge Base

Description

DW Knowledge Base is a free WordPress plugin that allows users to create a self-support customer services (a knowledgebase system). This Knowledge Base plugin focuses on user’s experience with useful features such as integrating with almost WordPress themes, but powerful with a auto-complete search form, multiple widgets, breadcrumbs, comments, short-codes and others. Premium version is available with more great features and layouts.

Key features

  • Quick installation and setup.
  • Full responsive layout in all mobile devices.
  • Flexible integrating with all popular WordPress themes.
  • Widgets available: Categories, Tags, Popular Articles, Random Articles, Latest Articles.
  • Display article views on your WordPress website.
  • Enable/disable search form.
  • Turn on/off comment.
  • Turn on/off breadcrumbs.
  • Using [dwkb] shortcode to display knowledge base index page.
  • Display related posts.

Support

Please visit support forum on WordPress.org or our support page on DesignWall.

Planning on next version

  • Adding language on version 1.1.
  • Adding custom template on version 1.1.

Supported Plugins

Source:

The plugin is frequently updated and more and more features added based on all the feedback from our users. This means you are welcome to give us feedback and suggestion on how you would want to have in the plugin.

P/s: DW Knowledge Base PRO is now available. Please have a look at http://codecanyon.net/item/dw-knowledge-base-pro-wordpress-plugin/15406944

Screenshots

  • DW Knowledge Base - Article List
  • DW Knowledge Base - Plugin Setting
  • DW Knowledge Base - Front-End Index
  • DW Knowledge Base - Single Article

Installation

  1. Upload dw-knowledge-base to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Go to Pages > Add New, create a new page, then add the short-code [dwkb] to the editor area of the page.
  4. Navigate to the Knowledge Base tab that appears in your Admin Menu, go to Settings, select the Index page as the page you have created from step 3.

FAQ

How to fix `Not Found Post` ?

Go to Dashboard > Settings > Permalinks, click on “Save Changes” button to re-update the permalink.

Reviews

The best responsive knowledge base

I have been using this Knowledge base for over a year, I have tried other similar plugins but they all have some issues, this one is still working flawlessly. I highly recommend without hesitation.

Read all 3 reviews

Contributors & Developers

“DW Knowledge Base” is open source software. The following people have contributed to this plugin.

Contributors

Translate “DW Knowledge Base” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.0

  • The first version of DW Knowledge Base.

1.0.1

  • Update category archive template.

1.0.2

  • Fix error when installing new version.