Description
DocuBot AI by secureweb allows you to create an intelligent customer support agent directly on your WordPress site. Unlike standard AI chatbots that give generic answers, this plugin uses Retrieval-Augmented Generation (RAG). This means you can upload your own documents (PDF, DOCX, TXT) or write manual knowledge entries, and the AI will use your specific content to answer user questions.
✨ Key Features:
- Custom Knowledge Base: Upload PDF, DOCX, or TXT files, or type knowledge manually in the admin dashboard.
- Chunk-level Editing: Edit your AI’s knowledge base block-by-block directly from the admin panel.
- Multiple LLM Support: Choose between Groq (Llama 3, Mixtral, Gemma) for blazing fast responses, or OpenAI (GPT-4o).
- Customizable Widget: Easily change the chatbot color, icon position, welcome message, and quick reply suggestions.
- No Coding Required: Simple interface to train your AI and customize its appearance.
⚠️ External API & Privacy Disclosure (Important)
This plugin relies on third-party services to generate embeddings and chat responses. By using this plugin, you agree to send data to these services.
- OpenAI: Used for generating document embeddings (text-embedding-3-small) and optionally for chat completions (GPT-4o, GPT-4o-mini). When a user asks a question, or when you upload a document, the text content is sent to OpenAI’s servers.
- Groq: Optionally used for blazing fast chat completions using models like Llama 3 or Mixtral. When a user asks a question, the query and relevant context from your database are sent to Groq’s servers.
What data is sent?
* During document upload/manual entry: The text content of your documents is sent to OpenAI to generate mathematical embeddings.
* During a chat session: The user’s question, plus small snippets of your documents (the context), are sent to the selected AI provider (Groq or OpenAI) to generate the answer.
Installation
- Upload the plugin files to the
/wp-content/plugins/docubot-ai-secureweb-plugindirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress.
- Run
composer installinside the plugin directory to install required dependencies (smalot/pdfparserandphpoffice/phpword). (Note: If you downloaded a pre-built zip, this step might not be needed). - Navigate to AI Chatbot RAG in your WordPress dashboard.
- Go to the AI & API Credentials tab and enter your OpenAI API key (required for embeddings) and optionally your Groq API key.
- Upload documents or write manual content in the Knowledge Base tab to train your AI.
FAQ
-
Do I need an OpenAI API Key?
-
Yes, an OpenAI API key is currently required to generate mathematical embeddings for your documents (using the
text-embedding-3-smallmodel), even if you use Groq for the chat responses. If no OpenAI key is provided, the plugin will fall back to a less accurate “keyword match” system. -
What file types can I upload?
-
The plugin currently supports
.txt,.pdf, and.docxfiles. You can also write content manually directly in the dashboard. -
Where are my documents stored?
-
The raw files are uploaded to your standard WordPress
wp-content/uploads/ai-docs/folder. The extracted text is chunked and stored in a custom database table (wp_docubot_ai_secureweb_embeddings).
Reviews
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Contributors & Developers
“DocuBot AI by secureweb” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.4.0
- Critical Change: AI now answers ONLY from uploaded content and data — no more general knowledge or made-up answers. If info not in knowledge base, says sorry.
- Critical Change: Language auto-detection — English by default, auto-switches to Hindi if user asks in Hindi. No forced Hinglish.
- Improved: Higher relevance threshold (0.15) ensures only genuinely matching content is used for answers.
- Improved: Empty knowledge base message simplified to a clear English/Hindi message.
- Updated: Version bumped to 1.4.0.
1.3.0
- Major Improvement: Enhanced keyword similarity with prefix/partial matching for better Hindi-English mixed queries.
- Major Improvement: AI always receives at least some context data – no more “upload nahi kiya” responses when data exists.
- Major Improvement: Completely revamped response formatting engine – supports bold, italic, bullet lists, numbered lists, and proper paragraph spacing.
- Improved: New Hinglish-friendly system prompt – AI speaks Hindi+English mix with emojis for a human-like feel.
- Improved: Empty knowledge base message now shows friendly Hinglish text with emoji guidance.
- Improved: Enhanced CSS with rich text styling – styled lists, code blocks, inline code, headings inside chat bubbles.
- Updated: Version bumped to 1.3.0.
1.2.1
- Added manual knowledge entry feature.
- Added inline chunk editing via AJAX.
- Refactored code structure to meet WordPress.org directory guidelines.
- Improved security with comprehensive nonce checks and capability checks.
- Extracted inline CSS and JS into separate enqueued files.
1.1.0
- Initial stable release with Groq and OpenAI support.