Description
Desarrolloperu Libro de Reclamaciones Lite is a free WordPress plugin that allows you to implement a Virtual Complaints Book on your website in a simple and organized way.
It is primarily aimed at businesses and establishments that need to receive and manage customer claims and complaints through the Internet.
The plugin provides a registration form, unique code generation, status tracking, and administration tools directly from the WordPress dashboard.
Key Features
- Registration form for claims and complaints.
- Integrated data validation.
- Unique consecutive code generation per year.
- Status tracking system for claims.
- Administrative dashboard to view and manage registered claims.
- Detailed claim view.
- No WooCommerce required.
- Native WordPress integration.
Privacy
This plugin connects to an external license validation server (desarrolloperu.com) only when the user manually enters and activates a license key in the plugin settings. No data is sent or collected automatically.
External services
This plugin can optionally connect to Cloudflare Turnstile, a bot-detection service, to protect the public claim submission form against spam and automated abuse.
This connection is not automatic: it only happens if the site administrator explicitly enables the “Protección Anti-Spam” option on the plugin’s settings screen (disabled by default), which additionally requires the free “Simple Cloudflare Turnstile” companion plugin to be installed, active, and configured with a Cloudflare site key.
When enabled, the plugin loads Cloudflare’s Turnstile script (https://challenges.cloudflare.com/turnstile/v0/api.js) on the public claim submission form so that Cloudflare can run its bot-detection challenge. As part of this, the visitor’s IP address, user-agent, and other browser/connection signals are sent to Cloudflare’s servers.
This service is provided by Cloudflare, Inc.:
Cloudflare Terms of Service, Cloudflare Privacy Policy, Turnstile Privacy Addendum.
Screenshots
Installation
- Upload the
desarrolloperu-libro-de-reclamaciones-litefolder to the/wp-content/plugins/directory. - Activate the plugin from the “Plugins” menu in WordPress.
- The plugin will automatically create the “Libro de Reclamaciones” and “Validar Reclamo” pages.
- Configure the available options from the plugin’s administration panel.
FAQ
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What is Desarrolloperu Libro de Reclamaciones Lite?
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Desarrolloperu Libro de Reclamaciones Lite is a free WordPress plugin that helps you implement a Virtual Complaints Book and manage registered claims and complaints from your dashboard.
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Is the plugin free?
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Yes. Desarrolloperu Libro de Reclamaciones Lite is a free version and can be installed and used at no cost.
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Is it designed for Peru?
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Yes. The plugin is primarily oriented towards websites and establishments operating in Peru that need to implement a Virtual Complaints Book.
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Can I receive claims and complaints through the plugin?
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Yes. Website visitors can use the Complaints Book form to register their claims and complaints.
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Can I manage the claims from WordPress?
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Yes. Registered claims can be viewed and managed from the WordPress admin area.
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Does the plugin require WooCommerce?
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No. Desarrolloperu Libro de Reclamaciones Lite works independently and does not require WooCommerce.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Desarrolloperu Libro de Reclamaciones Lite” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Desarrolloperu Libro de Reclamaciones Lite” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial stable version.
- Initial implementation of the Virtual Complaints Book.
- Claim registration form and management.