Cudo – Protección de envíos

Description

Cudo adds a shipping protection option to your cart or checkout. The customer chooses it (it is never pre-selected). If the package arrives damaged, gets lost or is stolen, the customer files a claim on your claims portal and Cudo compensates them.

  • You set the price: a percentage of the order, a fixed amount or price ranges.
  • Cudo deducts a fee from your Cudo balance for every protected order.
  • Works with the classic and the block-based cart and checkout.
  • Orders in Mexican pesos (MXN) with at least $500 MXN in products.

The plugin’s interface is in Spanish (Mexico), the market Cudo operates in.

You need a Cudo account: https://app.cudo.lat/register

External service

This plugin connects to Cudo (https://cudo.lat), operated by SOS Soluciones Avanzadas S. de R.L. de C.V.:

  • When you sign in and while you use the admin pages: your account, balance, prices, brand kit, claims portal, protections, claims and transactions.
  • When a customer pays an order with protection: the order number and value, the products (name, quantity, price and image) and a SHA-256 hash of the customer’s email. The name, address, phone number and plain email are never sent.
  • When you assign a tracking number or cancel the order: the tracking number or the cancellation.
  • The Brand Kit and claims portal screens preview the fonts you can choose for your portal; those previews load from Google Fonts. The plugin’s own interface font (Poppins, SIL Open Font License) is bundled.

Terms and conditions: https://www.cudo.lat/terminos-y-condiciones
Privacy notice: https://www.cudo.lat/aviso-de-privacidad

Screenshots

Blocks

This plugin provides 1 block.

  • Cudo · Protección de envío Interruptor para que el comprador agregue la protección de envío. Muévelo donde prefieras dentro del checkout.

Installation

  1. Upload the .zip under Plugins Add New Upload Plugin and activate it.
  2. Go to WooCommerce Cudo and sign in with your Cudo account.
  3. Set your prices and turn the widget on.

FAQ

Where do I enter the tracking number?

In the order, under “Número de guía (Cudo)”. If you use WooCommerce Shipment Tracking or Advanced Shipment Tracking, it is taken from there.

What happens if I cancel an order?

The protection is cancelled and Cudo refunds the fee to your balance, unless 24 hours have passed since a real tracking number was assigned.

Which currencies are supported?

Only Mexican pesos (MXN). The widget stays hidden for any other currency.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Cudo – Protección de envíos” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

0.1.1

  • Security: the SVG cleaner for brand and portal images now also removes namespaced attributes and CSS escapes.
  • The protection is no longer offered when the store is signed out of Cudo, so customers are never charged for a protection that cannot be created.
  • A retry and an order status change can no longer send the same protection twice.
  • A cancelled order that is reactivated is protected again.
  • An unexpected response from Cudo shows a retry notice instead of breaking the admin page.
  • Tested with WooCommerce 11.2.

0.1.0

  • First release.