This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Conversion Support Live Chat

Description

About Conversion Support

Conversion Support offers live chat for website owners and online businesses; lets you chat with website visitors from web and mobile. With built in chat transcripts, automatic notifications, canned responses and personal branding, Conversion Support is surely the best app for capturing leads and providing support to customers.

Learn more http://www.conversionsupport.com/features/live-chat-wordpress-plugin.html

Getting Started with a Free Account

To get started with Conversion Support, head over to the sign-up page ( http://www.conversionsupport.com/sign-up.html) and create your account. Signing up takes less than a minute; Conversion Support is free to try, absolutely no strings attached.

Learn more: http://blog.conversionsupport.com/2012/09/install-live-chat-software.html.

1.0

This is the first iteration of the plugin.

1.0.2

Bugs fixes

1.0.6

Added the screenshots plugin.

1.0.7

screenshots added

2.0.0

Updated plugin with Advanced features

Screenshots

  • Download the ConversionSupport.zip from wordpress and upload the zip file under plugins -> add new -> upload plugin.

  • Activate the plugin.

  • Once the plugin has been activated, go to Settings > Conversion Support.

  • On the plugin options page, click on 'Sign into Conversion Support'.

  • This will open Conversion Support's web console on a new browser window. Login to your Conversion Support account, go to the settings tab and copy the URL listed under the 'WordPress Plugin' section.

  • Fall back to your website's WordPress administration area and paste the URL under 'Conversion Support Chat Options'.

  • You can also install Conversion Support's WordPress plugin from an FTP client, as some webmasters may prefer. To install the plugin from your FTP client, login to the FTP account of your web host and upload the plugin folder to the /wp-content/plugins/ directory. If you do not find the wp-content folder in its default location, please check the wp-config.php file in your site's root to know the location of wp-content directory.

FAQ

How do I get a Conversion Support account?

Visit http://www.conversionsupport.com/sign-up.html to get a completely free Conversion Support account. Learn more – http://blog.conversionsupport.com/2012/09/install-live-chat-software.html

How do I answer chats from my website?

Conversion Support has a web console at http://login.conversionsupport.com and an android application (https://play.google.com/store/apps/details?id=com.conversionsupport.frontend). Both these applications allow you to receive and reply to chats, use canned responses, chat transcripts and many more exciting features.

Our iPhone app and desktop client is in the product roadmap and we will release these applications in coming months.

For more FAQs, Please visit http://blog.conversionsupport.com/ or http://www.conversionsupport.com/faq.html. If you need any help or have a question, please contact our support team at support@conversionsuport.com.

Contributors & Developers

This is open source software. The following people have contributed to this plugin.

Browse the code