Description
Every website gets the same handful of questions over and over. Cluable answers them the moment they are asked, so you only hear about the ones that need you.
Point Cluable at your website and it learns your business in a few minutes. This plugin then puts your assistant on every page of your WordPress site. No code to copy into your theme.
What your assistant does
- Answers only from your content. If your site does not say it, the assistant says so instead of guessing.
- Sends people to the right page: your pricing, booking, returns or contact page, with the link.
- Hands over to you. When it cannot help, it collects the visitor’s email and passes the conversation to you.
- Collects leads: name and email before or during the chat.
- Answers in your voice, with your assistant’s name, picture and brand colour.
- Stays current. It re-reads your site every week, so a new price or policy is picked up without you doing anything.
- Shows you what visitors ask: every conversation, the questions it could not answer, and where visitors are from.
How it works
- Create your assistant at cluable.com. Start free, no card.
- Install this plugin and open Settings, then Cluable.
- Paste your install code. Your assistant appears on every page.
Everything about how the assistant looks and what it knows is set in your Cluable dashboard, and changes there show on your site without touching WordPress again.
External services
This plugin connects your site to Cluable (https://cluable.com), the service that runs your assistant. Without it the plugin does nothing.
When you have saved an install code, every public page of your site loads the chat script from https://cluable.com/widget/widget.js. Nothing loads before then, and nothing loads in the WordPress admin.
What is sent to Cluable, and when:
- On each page view: your assistant’s ID, so Cluable knows which assistant to show, and the visitor’s browser details that come with any web request (IP address, browser, the page address).
- When a visitor chats: their messages and the address of the page they are on, so the assistant can answer.
- When a visitor chooses to share them: their name and email, so you can reply.
The chat script keeps a small conversation ID in the visitor’s browser storage so a conversation carries on from page to page.
Cluable terms of service: https://cluable.com/terms
Cluable privacy policy: https://cluable.com/privacy
Screenshots
Installation
- In WordPress, go to Plugins, then Add New, search for Cluable and click Install, then Activate.
- In your Cluable dashboard, open your assistant, choose Publish to your website and copy the code.
- In WordPress, go to Settings, then Cluable, paste the code and click Connect.
- Open your site. Your assistant is in the corner of every page.
Your assistant answers on the website address you gave Cluable. If your WordPress site uses a different address, update it in your Cluable dashboard.
FAQ
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Do I need a Cluable account?
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Yes. The plugin connects your WordPress site to your assistant, which lives in your Cluable account. You can start free with no card at cluable.com.
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Do I paste the whole code or just the ID?
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Either. Paste the whole line from Cluable, or only the ID inside it. The plugin keeps the ID and ignores the rest.
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Will it slow down my site?
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The chat loads in the background after your page, so your page shows first.
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Can I hide it on some pages?
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Yes, with a few lines of code. Return false from the
cluable_show_chatfilter on the pages where you do not want it:add_filter( 'cluable_show_chat', function ( $show ) { return ! is_page( 'checkout' ); } ); -
The assistant does not show on my site.
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Check that the address you gave Cluable is the same as your WordPress site address. Then clear any caching plugin’s cache, and open your site in a private window.
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What happens to my conversations if I remove the plugin?
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Nothing. Your assistant, its conversations and your leads stay in your Cluable account. Removing the plugin only takes the chat off your site.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Cluable AI Chat Assistant” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Cluable AI Chat Assistant” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- First release: paste your install code and your assistant is on every page.