Checkout Watch: Lost Sales Monitor for WooCommerce

Description

Your WooCommerce checkout can look fine until an update, plugin conflict, payment setting, shipping rule, or checkout change quietly blocks buyers.

Checkout Watch helps store owners and agencies spot checkout warning signs before customers have to report them. Start with a free local checkout health scan in wp-admin, then connect and configure Checkout Watch when you want scheduled external checks, failure evidence, and alerts between manual reviews.

The free plugin works without a Checkout Watch account. It stores the latest scan result in WordPress and gives you a practical checkout-health baseline before or after WooCommerce, plugin, theme, checkout, payment gateway, shipping, tax, or hosting changes.

The free local scan can help you:

• Run a manual local WooCommerce checkout health scan from wp-admin, with no Checkout Watch account required.
• Get a prioritized report with critical issues, warnings, passed checks, recommended actions, and coverage gaps.
• Check cart and checkout page setup, including assigned pages, checkout content, and server-side response checks.
• Identify classic shortcode checkout, block checkout, or missing checkout content.
• Run a no-order local add-to-cart dry run using an eligible simple in-stock product, then restore the previous cart items and coupons.
• Check enabled WooCommerce payment gateways and payment methods WooCommerce makes available for a temporary test cart inside WordPress.
• Review shipping, tax, WooCommerce fatal-log, WP-Cron, and general failed or past-due Action Scheduler warning signs.
• See recent modification timestamps for active plugin main files, WooCommerce, and the current theme directory.
• See a Checkout Protection Score and Not Protected labels for checks the local scanner cannot perform.
• Use the admin dashboard, detailed report, diagnostics view, and copyable support summary.

For stronger protection, connect the store to Checkout Watch and configure monitoring in the Checkout Watch app. Connected plans can run scheduled cart-to-payment journey checks from outside WordPress, run on-demand checks, send alerts when monitored checkout problems are detected, keep incident history, and provide checkout health reporting.

Connected plan features can include email alerts with failure screenshots, faster check schedules, failure video replay, alert routing, Slack alert channels, longer evidence history, and deeper diagnostics where supported by the store and gateway configuration. See Checkout Watch pricing for plan details.

Connection is optional and is not required for the free local scan. Connection alone does not start a monitoring schedule or choose alert recipients; finish setup in Checkout Watch after connecting the store.

The Checkout Protection Score is a weighted summary of local scan findings and monitoring coverage gaps. It is not proof of checkout uptime, completed orders, payment authorization, conversion performance, or revenue protection.

The free local scan does not create orders, submit or authorize payments, intentionally change stock, verify payment webhooks, test checkout from an external browser, capture screenshots, send alerts, or monitor continuously.

External service and data sharing

Checkout Watch offers an optional connection to the Checkout Watch service at https://checkoutwatch.co. The free local checkout health scan works without this connection.

Running a local scan does not itself send data to Checkout Watch. If the store is connected, Checkout Watch can later retrieve the filtered latest scan and checkout test context through authenticated plugin endpoints.

When an administrator starts the optional one-click connection, the browser sends the store URL, a short-lived request ID, a one-time verification code, and a source label identifying the WordPress plugin to Checkout Watch. To complete the connection, Checkout Watch calls the plugin’s verification endpoint. The plugin then returns the store URL and name, plugin version, a connection access token, and the filtered latest scan result.

After connection, Checkout Watch can use that access token to request an authenticated store summary and checkout test context. This can include store URL and name, plugin/version details, WordPress, WooCommerce, PHP and theme details, cart and checkout URL information, checkout type, selected product details, store currency, payment gateway identifiers/display names/availability details/mode labels, and filtered scan findings, scores, timestamps, and support-summary data.

The plugin does not intentionally include payment gateway credentials or customer payment details in these responses. Fields whose names indicate credentials, email addresses, authorization data, card data, or database details are excluded, and recognized secret-key, email, and credential patterns in text values are redacted.

When monitoring is configured, Checkout Watch may also store test results and plan-dependent evidence such as failure screenshots, video replays, incident records, and reports for the evidence-retention period associated with the selected plan.

Generating a manual connection token does not by itself send store data to Checkout Watch or complete service setup. Data becomes available after that token is supplied to and used by the service.