Description
ChatRelay for WooCommerce is a lightweight, high-converting plugin that lets your shoppers place orders and inquire directly through WhatsApp with a single click.
Instead of abandoning complicated checkouts, customers tap the “Order via WhatsApp” button on your WooCommerce product pages. It immediately opens WhatsApp with an automatically pre-filled message containing the exact product title, price, SKU, and product URL.
🚀 Why WhatsApp Ordering Boosts Conversions
- Frictionless Shopping: Perfect for customers who prefer chatting or asking quick questions before paying.
- 100% Lightweight & Ultra Fast: Zero external JavaScript dependencies, zero jQuery bloat, keeping your Google Core Web Vitals and PageSpeed score 100% intact.
- Pre-filled Product Details: Automatically passes the product title, current price, and URL into the WhatsApp chat so customers don’t have to type anything.
- High-Performance Order Storage (HPOS) Ready: 100% compatible with modern WooCommerce database tables.
- Customizable Message Template: Adapt the greeting text easily with dynamic tags (
{product_title},{product_price},{product_url}).
🎯 Ideal For:
- B2B & Wholesale stores requiring personalized quotes.
- Boutiques, fashion, handmade & artisanal goods.
- Local stores offering Click & Collect or Cash on Delivery via WhatsApp.
- High-ticket products where customers want reassurance before purchasing.
⭐ Upgrade to ChatRelay PRO
Need enterprise eCommerce chat capabilities? The PRO edition adds:
* Multi-Agent WhatsApp Routing: Distribute chats evenly between multiple sales and support team phone numbers.
* Variable Product Support: Automatically detects customer-selected variations (Size, Color, Material) and includes them in the message.
* Automated Draft Order Creation: Automatically generates a “Pending Payment” order inside WooCommerce when the button is clicked.
* Analytics & Conversion Tracking: Built-in Meta Pixel (Facebook Pixel) and Google Analytics 4 (GA4) event tracking for WhatsApp clicks.
* Floating Sticky WhatsApp Button: Mobile-first sticky button for maximum click-through rates.
Screenshots
Installation
- Upload the entire
chatrelay-for-woocommercefolder to your WordPress/wp-content/plugins/directory (or search for “ChatRelay” inside your WordPress admin dashboard under Plugins > Add New). - Activate the plugin through the ‘Plugins’ menu in WordPress.
- Go to WooCommerce > Chat Order in your WordPress dashboard.
- Enter your WhatsApp phone number with your international country code (e.g., 306912345678 or 12125551234, without ‘+’ or spaces).
- Customize your button label (e.g., “Order via WhatsApp”) and save changes. Your button is now live!
FAQ
-
Does this plugin work with WhatsApp Web and WhatsApp Desktop?
-
Yes! When clicked on a desktop computer, it opens WhatsApp Web or the WhatsApp Desktop application. On mobile devices (iOS and Android), it seamlessly launches the native WhatsApp app.
-
Can I customize the WhatsApp message text?
-
Yes! In your WordPress admin under WooCommerce > Chat Order, you can customize the message using dynamic tags like
{product_title},{product_price}, and{product_url}. -
Will this plugin slow down my store?
-
No. ChatRelay is engineered with zero JavaScript bloat. It renders pure semantic HTML and CSS directly through native WooCommerce hooks, ensuring zero impact on your store speed or SEO performance.
-
Is it compatible with WooCommerce High-Performance Order Storage (HPOS)?
-
Yes! ChatRelay officially declares compatibility with WooCommerce HPOS and WordPress 6.x / 7.x.
-
How do I enter my phone number?
-
Enter your full international phone number with your country code, omitting any
+, spaces, or dashes (e.g., for Greece use306912345678, for US use14155552671).
Reviews
There are no reviews for this plugin.
Contributors & Developers
“ChatRelay for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
Translate “ChatRelay for WooCommerce” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.1
- Added official WhatsApp inline icon on the single product order button.
- Fixed price HTML entities display in WhatsApp URL (e.g. € symbol and non-breaking space).
- Added direct “Settings” action link in the Plugins list.
- Added friendly admin notice prompting the user to set up their WhatsApp phone number.
1.0.0
- Official public launch on WordPress.org.
- Single-click WhatsApp direct checkout.
- Dynamic message short-tag templating ({product_title}, {product_price}, {product_url}).
- Declared WooCommerce HPOS compatibility.